Food Associate 1501

We are seeking a dedicated and customer-oriented Food Associate for providing excellent customer service and ensuring the efficient operation of our food service establishment. If you have a passion for the food industry and enjoy working in a fast-paced environment, we would love to hear from you.

Responsibilities

• Ensure high levels of customer satisfaction through excellent customer service
• Assess customers needs and provide assistance and information on product features
• Remain knowledgeable on products offered and discuss available options
• Perform housekeeping duties, as assigned and assist in maintaining a clean and inviting store appearance.
• Process POS (point of sale) purchases
• Assist in ensuring that all pumps, equipment, signs and facilities are functioning and look good.
• Work in the walk-in cooler
• Maintain a safe work environment
• Adhere to tobacco and alcohol sales regulations
• Maintaining all food service and beverage areas
• Team up with co-workers to ensure proper customer service
• Build rapport with customers and provide a pleasant shopping experience
• Comply with inventory control procedures
• Suggest ways to improve sales (e.g. planning marketing activities, changing the store’s design)
• Prepare and serve food and beverages to customers in a timely manner
• Maintain cleanliness and sanitation standards in accordance with health regulations
• Operate cash register and handle customer transactions accurately
• Assist with inventory management, including restocking supplies and monitoring stock levels
• Follow proper food handling procedures to ensure food safety
• Provide exceptional customer service by addressing customer inquiries and resolving any issues or complaints
• Collaborate with team members to ensure smooth operation of the food service establishment
• Perform other duties as assigned
  
  
  

Skills

• Proven work experience as a Retail Store associate, Sales representative or similar role
• Basic understanding of sales principles and customer service practices
• Proficiency in English
• Basic Math skills
• Ability to stand on your feet for long periods of time
• Ability to lift and stock cases that can weigh up to 50 pounds
• Knowledge of food service operations, preferably in a restaurant or retail setting
• Working knowledge of customer and market dynamics and requirements
• Familiarity with inventory procedures
• Solid communication and interpersonal skills
• A friendly and energetic personality with customer service focus
• Ability to perform under pressure and address complaints in a timely manner
• Ability to understand and comply with company policies and procedures relating to the safe and proper handling of convenience store and petroleum products
• Availability to work flexible shifts
• High school degree
  
  
  

Job Types: Full-time, Part-time

Compensation: $12.50 per hour

Benefits:

• Flexible schedule
  
  
  

Shift:

• 10 hour shift
• 8 hour shift
  
  
  

Weekly day range:

• Weekend availability
  
  
  

Education:

• High school or equivalent (Preferred)
  
  
  

Experience:

• Customer Service: 1 year (Preferred)
  
  
  

Work Location: In person