PACKAGE ASSOCIATE

Log and distribute packages received at Resident Services Office to residents and provide administrative support. 

PRIMARY JOB FUNCTIONS:

• Responsible for receiving and logging packages received from UPS, Fedex, etc.
• Responsible for delivering packages to residents on a daily basis and following up on any packages that have not been picked up within a specified window of time
• Assist Resident Life Managers with answering phones and greeting residents as needed
• Answers questions related to the availability of packages.
• Moves packages into storage area and maintains the area organized for ease of search for packages.
• Provide a wide range of administrative and support services to the office staff and the property manager as needed

REQUIREMENTS

• Great with people — warm, friendly and helpful in person and on the phone
• Be extremely organized and have the ability to multi-task.
• Be able to solve problems effectively
• Must be able to communicate effectively both orally and in writing and be able to follow instructions in both
• Ability to work weekend and holiday hours as needed
• High school diploma or GED required, 3-6 months customer service experience.
• Experience in mail room or customer service environment a plus
• Experience with entering data into a management system. Internet Explorer and MS Office programs.

Physical Requirements:

• Frequently move/traverse, ascend/descend stairs in/around apartment homes and community.
• Constantly positions self to bend, stoop, reach, lift.
• Occasionally lift/move/carry up to 25lbs with/without assistance.
• Frequently lift/move/carry 5lbs.
• Constantly communicate, converse and exchange information with coworkers, vendors, residents and visitors.
• Ability to work a flexible schedule, including evenings, weekends and holidays - shifts include 9AM- 6PM, 10AM - 7PM, and 11AM - 8PM.
• Ability to remain in a stationary position for extended periods of time.
• Ability to observe details at close range (within a few feet of the observer).
• Constantly operates computer, 10-key and other office productivity machinery.
• Constantly works in low to moderate noise levels
• Constantly works in outdoor weather conditions.

Cognitive or Mental Requirements:

• Reading;
• Writing;
• Ability to communicate clearly;
• Ability to deal with complex issues; and
• Attention to detail.

Eligibility Requirements:

• Must have unrestricted work authorization to work in the United States; and

• Must be willing to submit to a background investigation.

The duties and responsibilities described are not a comprehensive list and additional tasks will be assigned.

Salary Range: $18.00-$19.00 per hour, D.O.E. 

Eligible for:  Overtime, Commissions, Bonuses, and Wardrobe Allowance

Benefits: Fully paid medical insurance available to employees along with dental, vision. Other benefits include: flexible spending account, Life/AD&D insurance, pet insurance, Employee Assistance Program, TicketsAtWork. There is also free onsite parking.

Salary : $18 - $19