JOB SUMMARY: You will play a crucial role at GHP. Your mission will be to manage and ensure that leases and renewals are within guidelines and conduct compliance audits.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following but are not limited to the job specifications contained herein.

• Responsible for the auditing and proper organization of all new lease and renewal files.
• Ensures new lease and renewal files are being completed by all agents and in a timely manner.
• Reviews all new lease and renewal files prior to final approval by a Manager.
• Updates Master log daily with current file status, level of completion, and pending items.
• Will sit at the front desk answering phone calls and greeting residents and prospects.
• Assists in administrative duties such as office organization, filing, word processing, creating spreadsheets, etc.
• Follows GHP hospitality standards for prospective and current residents.
• Represents the company in a professional manner at all the times.
• Will be an additional support for leasing and take tours as necessary
• Will be an additional support for Resident Services and assist in capturing renewals.
• The ability to maintain confidentiality

CORE COMPENTENCIES:

• Customer- Centric: Desire to deliver an exceptional resident and colleague experience in a fast-paced, high-energy environment. Personable, positive, team-oriented mindset
• Problem Solving: Uses logic and reasoning to identify solutions and seek alternative conclusions or approaches to problems.
• Communication – Communicates effectively with supervisors, peers, residents, and partners through phone, email, written correspondence, and in-person interactions.
• Organization – Organizes, plans, and prioritizes work to ensure efficient front desk operations and timely task completion.
• Analytical – Regularly makes decisions and solves problems by analyzing information and evaluating results to identify the best course of action.

PROFESSIONAL REQUIREMENTS

• 2 or more years' experience within a professional customer service orientated environment.
• High School Diploma or Equivalent. Some College Preferred.
• 6 to 12-month experience working in an office setting.
• Demonstrate strong attention to detail, oral and written communication skills.
• MS Suite
• Working knowledge of industry software: Yardi, RealPage, Lead2Lease or similar Property Management software.  
• Ability to work a flexible schedule, including evenings, weekends and holidays - shifts include 9am - 6PM, 10am - 7PM, and 11AM - 8PM.
• Must be able to work independently and in a team environment.
• Ability to adjust with competing priorities and manage time in a fast-paced environment.

Physical Requirements:

• Frequently move/traverse, ascend/descend stairs in/around apartment homes and community.
• Constantly positions self to bend, stoop, reach, lift.
• Occasionally lift/move/carry up to 25lbs with/without assistance.
• Frequently lift/move/carry 5lbs.
• Constantly communicate, converse and exchange information with coworkers, vendors, residents and visitors.
• Ability to remain in a stationary position for extended periods of time.
• Ability to observe details at close range (within a few feet of the observer).
• Constantly operates computer, 10-key and other office productivity machinery.
• Constantly works in low to moderate noise levels
• Constantly works in outdoor weather conditions.

Cognitive or Mental Requirements:

• Reading;
• Writing;
• Ability to communicate clearly;
• Ability to deal with complex issues; and
• Attention to detail.

Eligibility Requirements:

• Must have unrestricted work authorization to work in the United States; and

• Must be willing to submit to a background investigation.

Salary Range: $18.00-$19.00 per hour, D.O.E. 

Eligible for:  Commissions and Overtime

Benefits:  Sick Time and free onsite parking.

***This is a temporary position***

Salary : $18 - $19