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Mortgage Production Assistant (Bilingual Preferred)

GESA CREDIT UNION
GESA CREDIT UNION Salary
Spokane, WA Full Time
POSTED ON 5/8/2026
AVAILABLE BEFORE 7/7/2026

Take a leap and join our team!

At Gesa, we believe in the power of our people. Coming from all walks of life, our team members’ individual stories and unique experiences are our most valuable asset. But it’s how we come together, igniting our collective compassion and commitment to empowering our communities, that makes us succeed. Because we know we go further when we go together.

Here you can join a team who is passionate about serving others, has a desire to do good, and shares a deep love of people. You can engage in meaningful work that impacts your community. You can challenge yourself and grow in your career. And, you can rest assured that your wellbeing and prosperity are our priority.

Get to know us:  About - Gesa Credit Union

 

Role Summary:

Under the direction of the Production Manager/Team Leader, the Mortgage Production Assistant will assist the Home Loan Officer with achieving the member’s mortgage lending needs. Originate real estate first mortgage loans gather and review needed documentation and submit the loan to operations for processing. They will also coordinate the loan process with operations while at the same time projecting a professional image and maintain confidentiality with all customer and sensitive data.

 

*Bilingual Spanish applicants are strongly preferred*

 

What You Will Be Doing:

  1. Setting appointments with members
  2. Interview members over the phone, via email or face-to-face
  3. Requesting and gathering required documentation to ensure that all approved loans comply with established loan standards and have zero errors
  4. Maintain a professional, courteous, and friendly atmosphere for members and co-workers
  5. Demonstrate a working knowledge of all mortgage products and rates, both within the credit union and from the industry overall
  6. Submit loan files to operations within the pre-determined timeline with all required documentation
  7. Coordinate with Operations on file flow and needed documentation to close the file on time
  8. Monitor status of loans and update members and referral partners
  9. Must understand and perform Bank Secrecy Act (BSA) functions as applicable to job responsibilities
  10. Attend credit union training sessions, conferences, or seminars as approved by supervisor.  Maintain awareness of policies and regulations related to duties and responsibilities
  11. Interact with real estate agents and members of the community to increase production of loan sales
  12. Report areas and actions of concern to supervisor as actionable
  13. Display mutual respect, trust, and dignity, acting in the best interest of the credit union.  Lead by example by always displaying solid ethics and integrity
  14. Maintain and protect all sensitive data utilizing the highest standard of confidentiality and professionalism.  Consistently display respect for all areas of diversity and levels of knowledge

 

About You:

  1. Strong organizational skills and to have the ability to multi-task on numerous projects simultaneously
  2. Ability to effectively communicate in writing, in person and over the phone
  3. Ability to make quality decisions in a timely manner with extreme attention to detail
  4. Ability to work with minimal supervision
  5. Ability to promote and maintain a productive work environment
Qualifications:

What You Will Need:

  1. One (1) to three (3) years of similar or related experience; mortgage lending experience desired
  2. High school diploma; or equivalent completion of specialized course of study, training, and experience
  3. Possess NMLS Mortgage Loan Originator Identification (MLO) Number or meets requirements to obtain NMLS MLO Identification Number
  4. Knowledge of conforming and non-conforming loans as defined by the secondary market desired
  5. Experience with Desktop Underwriting or other lending-specific software desired
  6. Experience in loan origination consistent with FNMA guidelines, as well as FHA and VA loan originations desired
  7. Proficiency with standard office equipment, lending software, spreadsheets, and word processing
  8. Independent travel is required to achieve training and business objectives
  9. A valid Driver’s License is required

 

Our Team Member Value Proposition:

In exchange for bringing your talent to Gesa, here are a just a few of the benefits and perks we offer:

  • Competitive Pay
  • Medical, Dental, Vision, and Life Insurance
  • 20 days/year of Paid Time Off – Plus 10 Paid Holidays!
  • 401(k) Match
  • Incentive Program
  • Tuition Assistance and Student Loan Repayment
  • Commuter Benefits
  • Paid Time Off to Volunteer in the Community
  • Product discounts
  • Engaging Work Environment
  • Rewards and Recognition Programs

 

Full Salary Range:

$20.00-$33.07

*While our full pay range is listed, most new team members typically start between the minimum and midpoint based on their experience and qualifications.  This approach gives room to grow within the role as your career progresses with us!"

 

Get wise to what’s possible with a career at Gesa. Join us!

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact the HR Department at (509) 378-3100 or hrmail@gesa.com to request an accommodation.

Gesa Credit Union reserves the right to revise or change the job description as the need arises. This job description is not all inclusive of total job responsibilities nor does it constitute a written or implied contract of employment.

Selected candidate(s) must be able to pass a pre-employment credit/background check.

Gesa Credit Union is an Equal Opportunity Employer and strong advocate of workforce diversity. Race/Color/Gender/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Veteran.

Equal Employment Opportunity (gesa.com)

Salary : $20 - $33

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