What are the responsibilities and job description for the Accounts Receivable Specialist position at Genuine Search Group?
Position Summary:
The Accounts Receivable Specialist will be responsible for managing and maintaining accounts receivable for a portfolio of residential and/or commercial properties. This position will handle rent and receivable postings, tenant account reconciliations, collections, payment processing, and resolving account discrepancies while working closely with property managers, tenants, and internal accounting teams.
Responsibilities include, but are not limited to:
- Manage accounts receivable for a portfolio of residential and/or commercial properties.
- Post and apply tenant payments, rents, charges, credits, and adjustments accurately and timely.
- Review tenant ledgers and account balances to identify discrepancies and outstanding balances.
- Reconcile accounts and research payment discrepancies or unapplied funds.
- Monitor aging reports and follow up on outstanding receivables.
- Communicate with tenants regarding account balances, payments, billing questions, and discrepancies.
- Work with Property Managers and other internal departments to resolve billing and account issues.
- Prepare and maintain accurate AR reports and supporting documentation.
- Assist with collections efforts, including payment arrangements and follow-up on delinquent accounts.
- Process security deposit and/or move-out accounting as needed.
- Assist with month-end closing and account reconciliations.
- Maintain organized and accurate records in accordance with company policies and procedures.
- Respond to tenant and internal inquiries in a professional and timely manner.
- Perform other accounting and administrative duties as assigned.
Qualifications:
- 3 years of Accounts Receivable or accounting experience; real estate/property management experience required.
- Experience handling residential and/or commercial tenant accounts.
- Strong understanding of AR processes, account reconciliations, and collections.
- Proficiency with Microsoft Excel and Microsoft Office.
- Experience with property management or accounting software such as Yardi, MRI, AppFolio, or similar platforms.
- Strong attention to detail and organizational skills.
- Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
- Strong written and verbal communication skills.
- Ability to research discrepancies and resolve issues independently.
- Professional, reliable, and customer-service-oriented.