Customer Service Sales Representative

Gentry Gym is an independently owned and operated 12,000 sq. ft. facility in the Rio Grande Valley, offering a meticulously designed space for individuals to achieve their fitness goals. With custom pin-select and plate-loaded equipment from top brands, a variety of specialty bars, 70 feet of indoor turf, and multiple workout options, the gym is built with accessibility and performance in mind. Dedicated to constant improvement, Gentry Gym strives to provide the best fitness experience in South Texas. Join our community of like-minded fitness enthusiasts and become part of our supportive and inspiring environment.

We are seeking a full-time Customer Service Sales Representative to join our team on-site at Gentry Gym in Harlingen, TX. In this role, you will manage front-desk operations, assist members with inquiries, and provide exceptional customer service. You will also handle membership sales, assist with tours of the facility, maintain member accounts, and work to build positive relationships with customers. Additionally, you will promote services, provide support during gym events, and ensure a welcoming environment for all members and guests.

• Customer Service and Communication Skills: Strong interpersonal and communication abilities to interact effectively with members and provide exceptional customer service.
• Sales and Marketing Knowledge: Basic understanding of sales techniques, customer relationship building, and promoting gym memberships.
• Organizational Skills and Attention to Detail: Ability to manage administrative tasks, handle memberships, and maintain accurate customer records effectively.
• Fitness Enthusiasm: Passion for fitness and an understanding of gym equipment, exercises, or gym etiquette is highly desirable.
• Adaptability and Teamwork: Ability to collaborate with the team while maintaining a customer-focused approach in a fast-paced environment.
• Technology Skills: Familiarity with basic computer applications, member check-in systems, and database management is a plus.
• High School Diploma or Equivalent: Education in business, customer service, or related fields is an asset but not required.