What are the responsibilities and job description for the Business Application Lead position at Genpro Inc.?
For over 36 years, Genpro Inc. has lived on the pulse of the freight marketplace, deploying smart solutions that keep our customers moving forward. Our focus every day is to provide cost-effective solutions, maintain clear and transparent communications, and be the go-to, reliable logistics provider. From expedited services for perishable products to drop-trailer projects during surges, to optimizing your inbound network to control costs, our innovation provides the solution.
If you are looking for an innovative and entrepreneurial environment where you can utilize and develop your skills, be recognized and rewarded for your efforts, and be an integral part of the corporate strategy, Genpro Inc. is the place for you.
Must have experience in supply chain and logistics, and must reside in New Jersey.
POSITION SUMMARY:
The Business Application Lead is a key business product owner within the IT/Business Technology department, responsible for driving the design, implementation, and integration of supply chain applications—particularly Transportation Management Systems (TMS) and other Supply Chain applications —to support Sales and Operations functions. This role ensures that IT solutions meet business needs through close collaboration with stakeholders, rigorous technical execution, and deep understanding of logistics and operational workflows.
The Application Manager will act as the primary technical liaison between business teams and IT, leading cross-functional initiatives that enable data-driven decision-making and process automation within the supply chain landscape. This position is expected to be the Super User of a variety of applications, including Turvo, CRM, Carrier Trading Tools, Telematics Tracking Applications, Reporting Applications, etc.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Application Implementation & Technical Leadership
- Lead the implementation and ongoing enhancement of supply chain systems, including TMS, routing, load planning, and order visibility tools.
- Define and translate operational requirements into functional and technical specifications.
- Serve as subject matter expert on the integration of supply chain platforms with internal systems (e.g., ERP, CRM, financial tools).
- Oversee the configuration, testing, and deployment of application features in coordination with business and vendor teams.
IT Project Execution & Support
- Manage end-to-end Business Technology project delivery lifecycle for supply chain initiatives, including project scoping, planning, risk management, and stakeholder communication.
- Ensure data accuracy and system alignment through robust governance, documentation, and quality assurance processes.
Cross-Functional Business Alignment
- Partner closely with Sales and Operations teams to understand business priorities and ensure systems are aligned with departmental goals.
- Provide post-deployment support and act as escalation point for system issues or change requests.
- Facilitate user training, documentation handoff, and operational readiness for new technologies.
Vendor and Stakeholder Management
- Manage vendor relationships related to supply chain technologies, including contract adherence, SLAs, and roadmap planning.
- Coordinate with internal BT infrastructure and security teams to ensure solutions meet compliance and performance standards.
Continuous Improvement and Strategy
- Identify and recommend opportunities for process improvement, automation, and innovation within the supply chain application ecosystem.
- Stay informed about emerging technologies and trends in logistics tech, integrating relevant advances into the BT strategy.
QUALIFICATIONS
- Bachelor's degree in Supply Chain Management, Logistics, Data Analytics, Business, or equivalent experience.
- 5 years of experience in supply chain logistics and related technologies.
- 5 years of Logistics, Transportation, or Supply Chain experience.
- Proven success leading system implementations, particularly TMS or other transportation/logistics platforms.
- SQL proficiency for database querying and analysis.
- Hands-on technical experience in implementation, integration, and support.
You’ll truly appreciate what Genpro Inc. has to offer:
Exceptional Culture - We prioritize connection through our quarterly town hall meetings, monthly festivities, and holiday gatherings, fostering a strong sense of community.
Diversity & Inclusion - We value the unique perspectives of each team member, believing that this diversity is essential for a collaborative atmosphere filled with innovative ideas.
Opportunities for Growth - Our hire-to-retire philosophy ensures that employees have unparalleled chances for career progression and professional growth.
Rewarding Referral Program - Our team loves what they do, and there’s nothing better than inviting friends to join in on the excitement!
Employee-Focused Organization - Our team members are central to our mission, and we believe that a satisfied and engaged team delivers exceptional performance.
Benefits - We provide a competitive PTO, health/dental/vision coverage, and a 401K match.
Additional Perks - Maintain your well-being with our on-site fitness facility and continuously expand your skillset with unlimited access to Udemy's extensive library of courses.
Career Growth Opportunities
You will have the opportunity to embark on a dynamic career path with abundant growth possibilities. We are committed to fostering the professional development of our employees, and your journey with us will be marked by ongoing learning and advancement. Genpro believes in recognizing and nurturing talent from within, providing a clear trajectory for career growth. As you demonstrate your skills and contribute to our collective success, doors will open for expanded responsibilities, leadership roles, and the chance to work on increasingly complex and impactful projects. We encourage a culture of continuous learning, offering various training programs, mentorship opportunities, and access to resources that empower you to chart your course within the company. Your success is our success, and we are dedicated to supporting your career aspirations every step of the way.
Genpro Inc. provides equal employment opportunity to all persons without regard to race, color, religion, creed, age, marital status, sexual orientation, gender identity or expression, citizenship status, national origin, ethnicity, military/veteran status, or disability which can be reasonably accommodated without undue hardship, or any other classification protected by law. This applies to all terms and conditions of employment including recruitment, hiring, compensation, training, promotions, terminations, layoffs, transfers, and leaves of absence.