Hospital Liaison

Job Summary

The Hospital Liaison (HL) seeks new business opportunities by contacting and developing relationships within the community and referral sources. Responsible for the marketing of the hospitals and Outpatient Clinics. Follow hospitals processes, generates referrals from the community, and works to convert referrals to admissions and maintain full census. Provides input with planning, organizing, and executing the Business Departmental plan and marketing strategies. Represents GBH Hospital System in a professional manner to families and to the public who are looking for psychiatric and chemical dependency services. The Position is a direct representation of the hospital and direct line of communication to and from the hospital from the community.

Supervisory Respnsibilities

None

• Develop and implement strategic business development plans to expand the hospital partnerships and referral networks.
• Cultivate relationships with hospital administrators, physicians, and healthcare professionals to promote our services.
• Conduct market research to identify emerging opportunities and competitive trends within the healthcare sector.
• Lead negations for partnership agreements, ensuring mutually beneficial terms that align with organizational goals.
• Coordinate with marketing teams to create targeted outreach campaigns that highlight our offerings to healthcare providers.
• Manage project timelines and deliverables related to new business initiatives, ensuring timely execution and follow-through.

Position Qualifications

• 2 years’ experience in Behavioral Health OR Bachelor’s degree preferred
• Marketing/sales skill expertise preferred
• Behavioral Healthcare experience preferred
• Ambitious and enthusiastic individual who is self-motivated and determined to exceed budgeted census.
• Ability to project a professional image.
• Working knowledge of computer and software applications used in job functions.
• Strong organizational, prioritizing, and analytical skills.

Job Responsibilities

• The HOSPITAL LIAISON position will be responsible for building relationships in the communities with key steak holders whose patient base utilizes or has the protentional to utilize our IP/OP services. Relationship building incudes but is not limited to:

Frequent in person calls & timely submission of marketing activities

Setting up educations, luncheons, tours, and meetings

Email communications and updates.

Making and responding to telephone calls.

• The HOSPITAL LIAISON position will be responsible for assisting with issues/concerns brought forth by external stake holds and working to resolve them. This may include traveling to their sight, contacting them by phone/email, and working with internal departments to resolve everything to a satisfactory conclusion.
• The HOSPITAL LIAISON position will always represent themselves with the highest level of professionalism and customer service approach as the main representation of GBH in the community.
• The HOSPITAL LIAISON position is responsible for representing GBH’s partnership and involvement in the community
• The HOSPITAL LIAISON position will be required to be accessible to internal/external stake holds by phone and email M-F business hours at a minimum.
• The HOSPITAL LIAISON position will be efficient with basic computer programs including but not limited to Word, Excel and Outlook. The HOSPITAL LIAISON position will be trained on hospital computer systems and will be required to enter any documentation in a timely fashion.
• The HOSPITAL LIAISON position will be responsible for completing any other duties as assigned by DIRECTOR Of Business Development, or any other GBH Leadership.

EEO Statement

We are an Equal Opportunity Employer and do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, military service, political affiliation, genetic information or other non-merit-based factors.

Applicants requiring accommodation(s) during the application and or hiring process, may contact us for assistance. Employment is at-will. Employment is contingent upon background checks, pre-employment substance testing and verification of work authorization.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Work Location: In person

Salary : $57,397 - $76,105