What are the responsibilities and job description for the Sales Director position at General Sheet Metal Works Inc?
Key Responsibilities
· Lead the sales organization to increase sales, profitability, and market presence.
· Develop and execute sales strategies that position GSM as a preferred supplier.
· Build and maintain strong relationships with customers and prospects at the executive level.
· Create and manage annual sales targets, quarterly goals, and key performance metrics.
· Conduct weekly sales meetings to track progress, coach the team, and ensure accountability.
· Use CRM tools (Dynamics 365) to manage the sales pipeline and ensure data accuracy.
· Collaborate with Finance, Engineering, and Operations teams to support customer needs and strategic initiatives.
· Drive transformation in sales processes, leveraging technology to improve quoting, proposals, and order handling.
· Represent GSM professionally in all industry and customer interactions.
Management Responsibilities
· Lead and develop Business Development Managers and the Inside Sales Team.
· Hold team members accountable for performance, customer responsiveness, and adherence to GSM’s sales process.
· Encourage a culture of trust, collaboration, and continuous improvement.
· Promote behaviors that build long-term, value-added relationships with clients.
· Maintain customer satisfaction and pursue opportunities for growth and innovation.