What are the responsibilities and job description for the Office Assistant position at Generac Power Systems, Inc.?
Benefits:Company paid medical insuranceDental insurance401k retirement contributionPaid time off (PTO)Quality work-life balance and schedule flexibilityBe a part of something great by joining our locally owned team, which serves the surrounding community with electrical, standby generator, and HVAC services. With 30 years in business, we have built a reputation for the highest quality work and develop trusting relationships with our customers.We are looking for a punctual and dependable person with a strong attention to detail who can work both independently and collaboratively within a team environment. Must be flexible and willing to learn new things as needed. Candidates must be able to pass a background check and drug test.What You’ll Do:Provide an excellent first impression through customer interactions, including managing incoming calls, scheduling service work and appointments, and handling email communicationsUtilize internal software, including client relationship management (CRM) systems, and be open to learning new programsEnsure technicians meet service call targets, conduct regular follow-ups with homeowners, and uphold company values in every interactionWhat You’ll Bring:High school diploma or equivalent2 years of experience in customer serviceKnowledge of power generation, electrical, plumbing, mechanical, or utility trades is a plusComputer proficiency to coordinate scheduling, dispatch, spreadsheet management, and client relationship management (CRM) software**This job is with an independent Generac dealer and not for employment with Generac Power Systems, Inc. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Salary : $20 - $25