What are the responsibilities and job description for the Front Desk Receptionist position at Gemini Glow MedSpa?
Overview
We are seeking a friendly, professional, and proactive individual to be the first point of contact for our clients. This role combines front desk responsibilities with a strong focus on client relations and sales. The ideal candidate will not only manage daily operations but also actively help grow the business throgh excellent customer service and sales conversions.
Duties
- Greet visitors and clients warmly, providing excellent customer service and ensuring they feel valued from the moment they arrive
- Manage multi-line phone systems with professionalism, directing calls accurately and courteously
- Schedule appointments, call to scheduled no shows or recent cancelleations
- Handle data entry tasks such as filing, updating records, and maintaining organized.
- Support office management activities including supply inventory, mail distribution, and basic bookkeeping.
- Assist in clerical duties such as proofreading documents, preparing correspondence, and managing incoming/outgoing mail
- Maintain a clean and organized reception area to promote a professional environment
- Provide administrative support to team members as needed, including personal assistant tasks and calendar management
- Ensure phone etiquette standards are upheld at all times to foster positive communication with clients and visitors
- Support additional office functions that enhance overall efficiency and customer satisfaction
Skills
- Proven experience in office administration or reception roles with strong clerical skills
- Excellent computer literacy with proficiency in Microsoft Office (Word, Excel, Outlook), Google Workspace, and data entry systems
- Familiarity with multi-line phone systems and professional phone etiquette
- Bilingual in Spanish abilities are highly desirable to serve diverse client needs effectively
- Strong organizational skills with the ability to prioritize tasks efficiently in a fast-paced environment
- Exceptional customer service skills with a friendly demeanor and positive attitude
- Attention to detail for proofreading documents and maintaining accurate records
- Effective time management skills to handle multiple responsibilities seamlessly
- Ability to adapt quickly to new technologies and office procedures
Join us in creating a welcoming atmosphere where professionalism meets warmth! This role offers an engaging environment where your organizational talents will shine while supporting our team’s success. We value proactive individuals who thrive on delivering outstanding customer support and maintaining efficient office operations.
Job Type: Part-time
Pay: $16.00 - $18.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Experience:
- Med spa: 1 year (Preferred)
Language:
- Spanish (Required)
Work Location: In person
Salary : $16 - $18