What are the responsibilities and job description for the Entry Level Customer Service Representative position at GEM?
We are seeking a career-minded Customer Service Representative with strong people skills to join our growing team. This is an entry-level, on-site customer service role focused on delivering personalized, face-to-face customer support at live promotional events and marketing campaigns.
Our company is expanding rapidly due to increased demand for national marketing campaigns and brand activations, and we are hiring motivated individuals who are ready to grow with us.
Why This Role Matters
As a Customer Service Representative, you play a key role in ensuring:
We are seeking individuals who are:
This role is ideal for candidates with experience in:
Career Growth Opportunity
This position is perfect for individuals seeking long-term careers in:
Our company is expanding rapidly due to increased demand for national marketing campaigns and brand activations, and we are hiring motivated individuals who are ready to grow with us.
Why This Role Matters
As a Customer Service Representative, you play a key role in ensuring:
- Consumers receive a positive and engaging experience during promotions
- Clients benefit from effective, high-quality brand representation
- Team members grow through training, mentorship, and leadership development opportunities
- Provide exceptional customer service at live events and promotional activations
- Represent client brands professionally with energy and enthusiasm
- Engage directly with a diverse customer base across various event locations
- Support the execution of marketing and promotional campaigns
- Assist clients with product awareness and promotional initiatives
- Collaborate with team members and management to ensure event success
- Maintain a positive, customer-first experience at all times
- Comprehensive paid training provided by experienced national leadership
- Travel opportunities with allowance for on-site assignments
- Flexible scheduling options
- Opportunities to participate in community outreach and charity events
- Clear and structured career advancement path into leadership roles
- Hands-on experience in marketing, promotions, and customer engagement
We are seeking individuals who are:
- Experienced in customer service, retail, hospitality, or restaurant environments
- Strong communicators with excellent interpersonal skills
- Positive, adaptable, and customer-focused
- Energetic team players with leadership potential
- Motivated to grow and advance within the company
- Comfortable working in fast-paced, event-based environments
This role is ideal for candidates with experience in:
- Retail sales and customer service
- Restaurant or hospitality work
- Event marketing or promotional campaigns
- Entry-level customer support roles
Career Growth Opportunity
This position is perfect for individuals seeking long-term careers in:
- Customer Service & Client Relations
- Event Marketing & Promotions
- Brand Representation
- Sales & Business Development
- Leadership & Management Training