What are the responsibilities and job description for the Client Service Representative - Entry Level position at G.E.M 757?
We are looking for a motivated, customer-focused Client Service Representative (Entry-Level) to join our growing team. In this role, you will deliver exceptional customer service, support client relationships, and ensure a positive client experience. This is an excellent opportunity for individuals seeking to start a career in client services, customer support, or account management.
Key Responsibilities
- Act as the primary point of contact for clients, handling inquiries, requests, and concerns in a professional and timely manner
- Provide accurate information about products and services, troubleshooting issues and ensuring quick resolution
- Maintain and update client records and CRM systems to ensure data accuracy and organization
- Collaborate with internal teams to deliver seamless customer support and client satisfaction
- Identify client needs and recommend improvements to enhance the overall customer experience
- Support team goals by meeting client service metrics, KPIs, and performance targets
Qualifications
- High school diploma or equivalent required; associate or bachelor’s degree preferred
- Strong communication skills (verbal and written) with attention to detail
- Ability to multitask, stay organized, and adapt in a fast-paced environment
- Strong interest in building a career in customer service, client relations, or support roles
Benefits
- Competitive salary with career growth and advancement opportunities
- Paid training and ongoing professional development programs
- Comprehensive health, dental, and vision insurance
- Supportive, inclusive, and team-oriented work environment
Salary : $32,000 - $40,000