What are the responsibilities and job description for the Restaurant Manager position at Gecko Hospitality?
Job Description
Job Description
JOIN A GREAT TEAM IN CAMILLUS or HENRIETTA!
SALARY : $60,000-$70,000 plus benefits and bonus
We are looking for an enthusiastic and hands-on Restaurant Manager to join our team and help deliver an outstanding experience for both our guests and our employees.
Position Overview :
The Restaurant Manager will be responsible for overseeing the day-to-day operations of the restaurant, ensuring that both front-of-house and back-of-house functions run smoothly. This includes managing the team, ensuring excellent customer service, controlling costs, and maintaining the overall guest experience. The ideal candidate will thrive in a fast-paced, high-volume environment and be passionate about delivering a great dining experience.
Key Responsibilities :
- Operations Management :
- Supervise and manage the daily operations of the restaurant, ensuring a seamless flow of service.
- Monitor restaurant activity and guest satisfaction, addressing any concerns or issues in a timely manner.
- Ensure proper opening, closing, and operational procedures are followed.
- Maintain cleanliness and organization of both the front and back of house, adhering to all safety and sanitation standards.
- Coordinate with kitchen staff to ensure the quality, speed, and consistency of food production.
- Team Leadership & Development :
- Lead and motivate a team of servers, cooks, and other front-of-house staff to ensure high performance and a positive work environment.
- Conduct regular training sessions for new hires and current staff to reinforce company standards, customer service expectations, and product knowledge.
- Set clear expectations for performance and provide ongoing feedback to staff members.
- Manage scheduling, ensuring adequate coverage during peak hours while maintaining labor cost efficiency.
- Guest Experience & Customer Service :
- Provide a welcoming and friendly environment for guests, ensuring all customers receive prompt, attentive, and professional service.
- Resolve customer complaints or issues promptly and professionally, turning negative experiences into positive ones.
- Ensure that all food and beverage items are served to the highest standards in terms of quality and presentation.
- Build strong customer relationships and create repeat business by providing excellent service.
- Financial & Administrative Oversight :
- Monitor and control labor costs, inventory, and food costs to ensure profitability.
- Assist with the implementation of sales and promotional initiatives to drive revenue.
- Complete daily financial paperwork, including cash handling, bank deposits, and sales reports.
- Help with the ordering and inventory management of food, beverages, and supplies to ensure stock levels are sufficient without overstocking.
- Compliance & Quality Control :
- Ensure compliance with local, state, and federal health, safety, and labor regulations.
- Implement and maintain company policies and procedures to ensure a consistent, high-quality experience for both guests and staff.
- Ensure the restaurant meets all hygiene, food safety, and cleanliness standards at all times.
Qualifications :
Salary : $60,000 - $70,000
