What are the responsibilities and job description for the Regulatory Compliance Specialist - 209948 position at GDKN?
Job Title: Regulatory Compliance Officer
Pay Rate: $38.14/Hour on W2
Duration: 2 Months contract with high possibility for extension or FTE conversion
Location: Doral, FL-33122 (Onsite)
Client: CAI - FL-DBPR-Doral-Condominiums
CANDIDATE RESPONSIBILITIES:
** Contact constituents/complainants to discuss the details of the complaints that are filed.
** Read state statute and compare with complaints to analyze the issue.
** Communicating with the public, so good customer service skills are a MUST.
** Advise complainant of the Division’s jurisdiction and that the case is being closed and for what reason.
** Provide any resources or referrals, as appropriate.
** Send a written correspondence to the complainant once approved by the supervisor.
** Close the case out by adding the appropriate codes/activities/statues in Versa.
** Document the actions in the OnBase system.
CANDIDATE REQUIRED SKILLS:
** Communicate verbally and in writing appropriately
** Read and interrupt Florida statutes
** Previous experience working with the public in a professional work environment
** Exceptional organizational skills
** Commit to the project time line
Skill Required / Desired Amount of Experience
- Ability to speak and understand English Required
- High school diploma Required
- Excellent written and oral communication with the public Required
- Ability to read and interrupt Florida State Statues Required 1 Years
- Experience working with the public in a professional work environment Required 3 Years
- Experience working with the public and analyzing complaints Required 1 Years
- Experience using Versa Highly desired
- Experience using OnBase system Highly desired
- Bachelors Degree Highly desired
Pay: $38.14 per hour
Application Question(s):
- The duration of this role is a 2-month contract, with a strong possibility of extension or full-time conversion. Are you comfortable with this arrangement?
Education:
- High school or equivalent (Required)
Experience:
- Compliance management: 4 years (Required)
- regulatory, legal support, or customer complaint resolution: 2 years (Required)
- read and interpret Florida statutes: 2 years (Required)
- Versa (case management system): 1 year (Preferred)
- OnBase (document management system): 1 year (Preferred)
Work Location: In person
Salary : $38