What are the responsibilities and job description for the Network Consultant (Sr Network Certification & Implementation Engineer) position at GDH?
Role Summary
This highly technical role provides post sales, on-site support for Juniper Networks products within a federal customer environment. The Resident Consultant maintains expertise across Session Smart Routing (SSR), MX, EX, and SRX platforms while serving as a subject matter expert for network operations and technical initiatives. The role supports network troubleshooting, design validation, customer training, system upgrades, and the deployment of new features in production environments. This is a 40 hour per week position that may require occasional travel, after hours work, and on-call support for critical issues, with eligible after hours support compensated through comp time.
Responsibilities
This position is based in office and requires employee to work on-site.
This highly technical role provides post sales, on-site support for Juniper Networks products within a federal customer environment. The Resident Consultant maintains expertise across Session Smart Routing (SSR), MX, EX, and SRX platforms while serving as a subject matter expert for network operations and technical initiatives. The role supports network troubleshooting, design validation, customer training, system upgrades, and the deployment of new features in production environments. This is a 40 hour per week position that may require occasional travel, after hours work, and on-call support for critical issues, with eligible after hours support compensated through comp time.
Responsibilities
- Configure, operate, troubleshoot, and support Juniper routers, switches, firewalls, and related network technologies.
- Develop secondary expertise in additional products deployed within the customer’s network.
- Collaborate with resident engineers to share lessons learned and minimize risk during network upgrades and changes.
- Train customer design, implementation, and support personnel on configuring and operating Juniper products.
- Conduct information gathering workshops to understand network designs and technical requirements for new deployments.
- Prepare regular written reports covering design projects, equipment, and network issues.
- Troubleshoot network and equipment problems and initiate and track JTAC cases through resolution.
- Validate operating system patches and fixes across pre-production, test, and live network environments.
- Test new designs, features, and functionality in laboratory environments and help develop production implementation plans.
- Support network availability initiatives by understanding customer procedures, serving as a technical resource, and helping improve operational practices.
- Minimum five years of experience implementing and providing technical support for networking products in Internet Service Provider environments.
- Hands-on configuration and operational knowledge of Juniper products, including SSR, MX, EX, and SRX.
- Experience with Software Defined Networking (SDN) and Session Smart Routing (SSR).
- Experience with service provider backbone VPN technologies, including L2VPN, L3VPN, EVPN, and pseudowire.
- Experience troubleshooting BGP, IS-IS, MPLS, TCP/IP, RSVP, Segment Routing, and other service provider protocols.
- Technical experience installing and operating routers, switches, and firewalls, including hands-on use of management tools and network analyzers.
- Ability to communicate effectively, articulate customer problems proactively, work collaboratively, and take on assignments with self-direction.
- This position requires eligibility for a U.S. Government security clearance. In accordance with federal law, U.S. citizenship is required.
- Preferred certifications include JNCIP, JNCIE, CCNP, or CCIE.
- Automation and scripting experience, Unix/Linux experience, and experience working in a large service provider network are preferred.
This position is based in office and requires employee to work on-site.
Salary : $70 - $80