What are the responsibilities and job description for the Administrative Specialist - Front Desk position at GBQ Partners?
Position Statement
Provides a wide range of administrative support to the Columbus Office. Ability to multi-task and prioritize workload. Ability to take on projects with little supervision and sometimes strict time constraints.
Tasks
Provides a wide range of administrative support to the Columbus Office. Ability to multi-task and prioritize workload. Ability to take on projects with little supervision and sometimes strict time constraints.
Tasks
- Answers and directs all incoming calls for GBQ’s Columbus office.
- Greets visitors in a professional, friendly and hospitable manner.
- Maintains front reception area, including conference and training rooms; serves as point person for scheduling usage.
- Follows procedures to open and close office daily.
- Arranges lunches for client/prospect/internal meetings and assists in setup.
- Gatekeeper for incoming tax documents for tax preparation.
- Assist with assurance confirmations.
- Assist with day-to-day building and/or maintenance requests.
- Tracks and reports actual client-related time.
- Consistently utilizes all firm and department software efficiently.
- Involvement with internally focused projects to improve procedures by participation in committees, technical training, HR initiatives and other firm related projects.
- Works to identify opportunities to reduce costs within the firm.
- Provides other services in addition to core administrative services.
- Demonstrates excellent written and verbal communication skills.
- Utilizes appropriate procedures to completion to produce a high quality work product.
- Demonstrates comprehension of relevant accounting knowledge, technology concepts and other methodologies.
- Works in collaboration with the other administrative team members to help ensure a consistent and efficient workflow.
- Exemplifies Brand Attributes of the firm.
- Complies with all policies and procedures of the firm.
- Demonstrates the ability to work individually or in a team environment and address conflict with peers and superiors.
- Enhances firm collaboration through interactions with associates from other departments.
- Consistently seeks feedback from performance manager and focuses on enhancing and developing professional and technical skills.
- Three to five years of administrative experience.
- Strong proficiency in the use of technology and PC applications, specifically, but not limited to, Microsoft applications, e.g. Word, Excel, PowerPoint, Outlook.
- Ability to multi-task and prioritize workload.
- Must exhibit attention to detail.
- Must have excellent written and oral communication skills.
- The Administrative Specialist will report directly to a Performance Manager who will provide any necessary guidance relative to administrative issues or work performance through the formal evaluation process.
- Ability to work evenings and weekends based on time of year and client demands.
- This is an in-office position with flexibility for appointments, etc. as approved by Performance Manager.