What are the responsibilities and job description for the Administrative Assistant/Front Desk position at Alpha Aesthetics Partners?
Description:
ABOUT THE COMPANY
For more than two decades, Anne Therese Aesthetic Medicine has been offering
cutting-edge treatments in multiple facets of self enhancement. With two
practices in Columbus, Ohio and one practice in Cape Coral, Florida, Anne
Therese Aesthetic Medicine is growing exponentially. Being part of the Anne
Therese Aesthetic Medicine team means being part of the frequent advancement
of the aesthetic industry. We pride ourselves on offering the newest and best
enhancement procedures, while emphasizing a strong provider-patient
relationship.
Anne Therese Aesthetic Medicine is a multi-location medical spa that provides
facial and body treatments that enhance the inherent beauty of all of our clients.
MISSION
We empower and educate the medical aesthetics community as global industry
leaders by elevating every experience and inspiring confidence.
VISION
ATAM will transform the medical aesthetics community globally, impacting the
lives of 33 million people.
CORE VALUES
? Excellence
? Integrity
? Professionalism
? Experience
? Teamwork
? Transparency
? Leadership
? Innovation
ABOUT THE POSITION
The ATAM Administrative Assistant / Front Desk must be detail-oriented and have
the ability to multitask while managing a high-volume business. Must have
enthusiasm for the beauty and wellness industry and possess excellent customer
service skills for both internal (our team) and external guests. Enjoy working
with others and possess a friendly and outgoing personality. Excellent
communication, listening, organizational, problem-solving, and computer skills.
Must be a team leader and enjoy mentoring others.
OBJECTIVES
? Demonstrate top-notch phone skills credentialing the practice, providers,
and treatments. Acts as a 'model' first impression of the practice
? Uses approved telephone script to address common patient inquiries,
confirmation calls and scheduling
? Checking in and checking out patients
? Scheduling and rescheduling patient appointments
? Performs other downtime tasks as assigned by management
? Represents our aesthetic medicine practice in a professional manner
? Must work 1 Saturday/month with a day off during the week of the
Saturday worked
? Attend team meetings as scheduled
? Participate in monthly or quarterly Personal, Professional and Financial
Goal meetings
Requirements:
COMPETENCIES
? Ability to work in a fast-paced environment; ability to multi-task
? Excellent team and individual work skills
EDUCATION AND EXPERIENCE
? At least one (1) year of experience in customer service. (Preferred, not
required)
PHYSICAL REQUIREMENTS
? Bending, kneeling and lifting 15lbs
COMMITMENT TO DIVERSITY
As an equal opportunity employer committed to meeting the needs of a
multigenerational and multicultural workforce, Anne Therese Aesthetic Medicine
recognizes that a diverse staff, reflective of our community, is an integral and
welcome part of a successful and ethical business. We hire local talent at all levels
regardless of race, color, religion, age, national origin, gender, gender identity,
sexual orientation or disability, and actively foster inclusion in all forms both
within our company and across interactions with clients, candidates and
partners.
Job Type: Full-time
Benefits:
? 401(k)
? 401(k) matching
? Employee discount
Schedule:
? Day shift
? Evening shift
? Monday to Friday
? Weekends as needed
ABOUT THE COMPANY
For more than two decades, Anne Therese Aesthetic Medicine has been offering
cutting-edge treatments in multiple facets of self enhancement. With two
practices in Columbus, Ohio and one practice in Cape Coral, Florida, Anne
Therese Aesthetic Medicine is growing exponentially. Being part of the Anne
Therese Aesthetic Medicine team means being part of the frequent advancement
of the aesthetic industry. We pride ourselves on offering the newest and best
enhancement procedures, while emphasizing a strong provider-patient
relationship.
Anne Therese Aesthetic Medicine is a multi-location medical spa that provides
facial and body treatments that enhance the inherent beauty of all of our clients.
MISSION
We empower and educate the medical aesthetics community as global industry
leaders by elevating every experience and inspiring confidence.
VISION
ATAM will transform the medical aesthetics community globally, impacting the
lives of 33 million people.
CORE VALUES
? Excellence
? Integrity
? Professionalism
? Experience
? Teamwork
? Transparency
? Leadership
? Innovation
ABOUT THE POSITION
The ATAM Administrative Assistant / Front Desk must be detail-oriented and have
the ability to multitask while managing a high-volume business. Must have
enthusiasm for the beauty and wellness industry and possess excellent customer
service skills for both internal (our team) and external guests. Enjoy working
with others and possess a friendly and outgoing personality. Excellent
communication, listening, organizational, problem-solving, and computer skills.
Must be a team leader and enjoy mentoring others.
OBJECTIVES
? Demonstrate top-notch phone skills credentialing the practice, providers,
and treatments. Acts as a 'model' first impression of the practice
? Uses approved telephone script to address common patient inquiries,
confirmation calls and scheduling
? Checking in and checking out patients
? Scheduling and rescheduling patient appointments
? Performs other downtime tasks as assigned by management
? Represents our aesthetic medicine practice in a professional manner
? Must work 1 Saturday/month with a day off during the week of the
Saturday worked
? Attend team meetings as scheduled
? Participate in monthly or quarterly Personal, Professional and Financial
Goal meetings
Requirements:
COMPETENCIES
? Ability to work in a fast-paced environment; ability to multi-task
? Excellent team and individual work skills
EDUCATION AND EXPERIENCE
? At least one (1) year of experience in customer service. (Preferred, not
required)
PHYSICAL REQUIREMENTS
? Bending, kneeling and lifting 15lbs
COMMITMENT TO DIVERSITY
As an equal opportunity employer committed to meeting the needs of a
multigenerational and multicultural workforce, Anne Therese Aesthetic Medicine
recognizes that a diverse staff, reflective of our community, is an integral and
welcome part of a successful and ethical business. We hire local talent at all levels
regardless of race, color, religion, age, national origin, gender, gender identity,
sexual orientation or disability, and actively foster inclusion in all forms both
within our company and across interactions with clients, candidates and
partners.
Job Type: Full-time
Benefits:
? 401(k)
? 401(k) matching
? Employee discount
Schedule:
? Day shift
? Evening shift
? Monday to Friday
? Weekends as needed