Surveillance Lead

Pay

$22.00 – $22.00 / hour

Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer.

What we offer

We care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:

• Weekly pay
• Training and development opportunities
• Employee discounts
• Flexible work schedules

Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, employee assistance program, and tuition and/or professional certification reimbursement.

What will you do?

• Monitor surveillance operations across all property areas to detect violations, illegal activity, and security concerns 
• Assist team members by supporting observations, report writing, and occasional training of new staff 
• Document incidents, violations, and observations through timely and accurate reports and logs 
• Ensure surveillance systems, cameras, and equipment remain fully operational at all times 
• Enforce compliance with state gaming regulations, property policies, and departmental procedures 
• Protect sensitive surveillance information by maintaining strict confidentiality of investigations and system activity 

More about you

• Minimum of 2 years of experience in casino surveillance as an agent or operator working in the surveillance monitor room  
• Prior gaming or law enforcement experience preferred, with an understanding of all table games  
• Ability to utilize multiple programs to research and investigate table games, slot system, food and beverage transaction data, license plate recognition, guest ID, and surveillance system analytics  
• Ability to obtain and maintain required gaming licenses 
• Computer skills, including e-mail, word processing, spreadsheets, routine database activity, and record keeping  
• No high school diploma or GED required

Physical requirements

• Ability to sit and stand for long periods of time
• Ability to lift up to 50 pounds

Shift details

8hr shift
OT as needed