Players Club Representative

Pay

$19.00 – $21.00 / hour

Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer.

What we offer

We care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:

• Weekly pay
• Training and development opportunities
• Employee discounts
• Flexible work schedules

Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, employee assistance program, and tuition and/or professional certification reimbursement.

What will you do?

• Maintain daily Lucky North Club procedures, including ID verification, filing, record keeping, and application coding 
• Enroll new club members and recruit additional guests into the program 
• Communicate promotional information and club benefits to guests and team members
• Update customer account information, understand direct mail parameters, and remain knowledgeable on point structures 
• Assist with guest questions, complaints, and problem resolution 
• Support promotions while answering and routing incoming phone calls to appropriate departments 

More about you

• Basic computer skills      
• Communication skills  
• Sales skills        
• No degree or experience required      

Physical requirements

• Standing for extended periods of time
• Ability to lift up to 20 pounds

Shift details

Days
Evenings
Split shift
Holidays
Evenings as needed
Weekends
Every weekend
8hr shift
10hr shift
12hr shift
Events
Weekdays as needed