Demo

Scheduling Assistant

Garrett Counseling
Jacksonville, AL Full Time
POSTED ON 4/4/2026
AVAILABLE BEFORE 6/2/2026

Join Our Team: Scheduling Assistant

Full-Time Opportunity at Garrett Counseling

Make a Difference Every Day

Are you passionate about supporting mental health care and fostering positive experiences for clients? Garrett Counseling is seeking a dedicated Scheduling Assistant to serve as a welcoming presence and the organizational foundation of our diverse practice.

Since 2009, we have been transforming lives through comprehensive mental health services for children, adolescents, and adults. Our innovative approach integrates traditional counseling, Play Therapy, and other evidence-based practices delivered by compassionate professionals committed to positive client outcomes.

Your Impact

As a Scheduling Assistant, you'll be key to our mission of promoting healing and hope. Serving as the first contact for clients, you'll ensure they feel valued and understood from the start. This full-time role supports our counseling team and clients by maintaining a welcoming environment through efficient scheduling and administrative coordination.

Key Responsibilities:

  • Coordinate and manage clinician schedules at designated locations, collaborating with counseling staff to optimize scheduling efficiency
  • Manage client communications with empathy and confidentiality
  • Maintain accurate records using our Google Drive-based systems
  • Support insurance processes and administrative functions that keep our practice running smoothly
  • Ensure that all position-related workflows are kept up to date to reflect current responsibilities and processes

What We're Looking For

Required Qualifications:

  • 1 years of experience in a medical or mental health office setting
  • Proficiency with Google Workspace for seamless collaboration and document management
  • Exceptional organizational skills and attention to detail
  • Strong interpersonal abilities with genuine care for client well-being
  • Professional phone manner and customer service excellence
  • Ability to maintain confidentiality and handle sensitive information

Ideal Candidate:

  • Undergraduate degree in a helping profession (Psychology, Social Work, Human Services, or related field)
  • Experience navigating insurance and billing processes
  • Understanding of mental health terminology and client needs

Compensation and Benefits

Competitive Compensation: $15.00 - $19.50 per hour

Outstanding Benefits Package:

  • 401(k) with company matching to secure your future
  • Comprehensive health, dental, and vision insurance
  • Paid time off for work-life balance
  • Parental leave for growing families
  • Professional development opportunities
  • Supportive, collaborative work environment

Ready to Apply?

If you're excited about supporting mental health care and being part of a team that truly makes a difference, we want to hear from you!

Please submit your resume detailing your relevant experience in medical/mental health office settings.

Garrett Counseling is an equal opportunity employer committed to fostering an inclusive, supportive workplace where everyone can thrive.

Job Type: Full-time

Pay: $15.00 - $19.50 per hour

Benefits:

  • Dental insurance
  • Health insurance
  • Paid time off
  • Parental leave
  • Retirement plan
  • Vision insurance

Experience:

  • Medical administrative support: 1 year (Required)

Language:

  • Spanish (Preferred)

Work Location: In person

Salary : $15 - $20

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