What are the responsibilities and job description for the Data Entry Clerk position at Gardenmasters?
Position Overview
The Data Entry / Office Administrator will play a key role in maintaining accurate records, supporting office operations, and ensuring efficient administrative workflows. This role is ideal for someone who is highly organized, tech-savvy, and comfortable juggling multiple tasks in a fast-paced environment.
Key Responsibilities
Data Entry
- Accurately input customer information, service details, invoices, and job records into company systems
- Maintain and update digital databases, spreadsheets, and internal logs
- Review data for errors, inconsistencies, and missing information
- Generate reports as needed for management and field teams
Office Administration
- Answer phone calls, emails, and customer inquiries with professionalism
- Schedule appointments, service calls, and team assignments
- Assist with billing, invoicing, and payment processing
- Organize and maintain digital and physical filing systems
- Support HR tasks such as onboarding paperwork and employee record updates
- Order office supplies and coordinate with vendors when needed
- Provide general administrative support to management and field staff
Required Skills & Qualifications
- Strong typing and data entry accuracy
- Excellent attention to detail and organizational skills
- Proficiency with Microsoft Office (Excel, Word, Outlook) and basic computer systems
- Ability to multitask and prioritize tasks effectively
- Strong written and verbal communication skills
- Customer service–oriented mindset
- Ability to work independently and as part of a team
- Previous experience in data entry, office administration, or a similar role preferred
- Preferred Qualifications
- Experience in a service-based or field-service company (landscaping, construction, maintenance, etc.)
- Familiarity with scheduling software or CRM systems
- Basic bookkeeping or invoicing experience