Records Assistant

Role:
Provides data entry and records management support for all students.

Essential Functions & Responsibilities:

• Records data by use of office information systems (Microsoft Office, internal Student Information System, etc.) inserting and/or amending information as required.
• Assist with registration and outreach/high school enrollment processing.
• Provide information on student records and serve as front line staff for Registrar’s Office.
• Process student transcripts and enrollment verification requests.
• Oversee document imaging for record retention.
• Assist with supervision and training of student workers.
• Support the processing of certification rosters and final grades.
• Assist with reporting and internal audit processes.
• Assist with commencement exercises.
• Performs other duties as assigned.

Performance Measurements:

1. To schedule and organize work to meet established deadlines.
2. To provide professional, courteous, and friendly atmosphere to both internal and external customers.
3. To ensure records maintained with zero errors.

Knowledge and Skills:
Experience: Up to six months of similar or related experience. Some supervisory skills and/or experience preferred.

Education: A high school education or GED required. Associate's Degree preferred.

Interpersonal Skills: Work normally involves contacts with persons beyond immediate associates generally regarding routine matters for purposes of giving or obtaining information which may require some discussion. Outside contacts take the form of service to the public (students, visitors or vendors) requiring ordinary courtesy in providing assistance and information.

Other Skills: Two years experience in data entry, records management, and customer service required, as is computer proficiency (Microsoft Office preferred). Prior experience with hospital records, library cataloging, or other related experience helpful. Excellent written, oral and interpersonal communication skills are necessary. Ability to maintain confidential information in a professional manner is required. Supervisory skills or experience preferred.

Physical Requirements: While performing the duties of this job, the employee is regularly required to sit; however, there will be some walking, standing, bending, crouching, stooping, driving an automobile, etc. Job may require lifting of objects with occasionally lifting up to 50 pounds such as a box of paper.

Work Environment: Regular exposure to favorable conditions such as those found in a normal office.