What are the responsibilities and job description for the Medical Secretary/Receptionist/ Administrative Coordinator position at Gagon Family Medicine + Urgent Care?
Overview
We are seeking a dedicated and organized Medical Receptionist/Administrative Coordinator to join our team. This role is essential in ensuring smooth operations within our office, providing administrative support, and maintaining a welcoming environment for patients and visitors. The ideal candidate will possess strong communication skills (including working face to face with the public effectively), attention to detail, and be skilled in active listening.
As part of our team, you will work in both our Price office and our Huntington office. You will also work rotating evening and weekend shifts in our urgent care.
Duties
- Greet and assist patients and visitors in a professional manner.
- Manage incoming calls, schedule appointments, and handle inquiries.
- Obtain accurate registration and billing information from patients.
- Verify insurance eligibility and collect patient payments.
- Maintain accurate medical records.
- Utilize medical office management systems (eCW) for patient data entry and retrieval.
- Perform administrative tasks including scanning, data entry, and managing correspondence.
- Collaborate with healthcare professionals to facilitate patient care and office operations.
- Other duties as assigned.
Requirements
- Excellent people skills including friendliness, empathy, patience, kindness, politeness, and helpfulness.
- Familiarity with medical office management systems (eCW) is highly desirable.
- Excellent organizational skills with the ability to multitask effectively.
- Strong communication skills, both verbal and written. Ability to adapt communication skills to different situations.
- Ability to work independently as well as part of a team in a fast-paced environment.
Gagon Family Medicine is a full-scope family medicine clinic including obstetrics. We offer a fast-paced, fun, and progressive work environment that includes a competitive wage based on experience and a comprehensive benefits package.
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Free parking
- Health insurance
- Life insurance
- Paid time off
- Uniform allowance
- Vision insurance
Work Location: In person