What are the responsibilities and job description for the Medical Receptionist position at Excel Eye Center?
Medical Receptionist
Excel Eye Center provides state-of-the-art health care to our patients in a kind, courteous, efficient, and professional manner. Our doors first opened in 1917, and we have been providing world-class eye care throughout the state for over 100 years.
Excel Eye Center provides the latest technology in eye care to offer our patients a complete range of ophthalmic and optometric services. These services include: Routine vision exam, LASIK vision correction, Cataract care, Retinal conditions, Diabetic eye care, Corneal Transplants, Glaucoma Care, Pediatric Ophthalmology, Dry eye treatment, Cosmetic Surgery, Glasses, and Contacts.
Pay is based on previous medical receptionist and medical field experience. One year commitment required.
Position Summary: This medical receptionist position is based in our Provo office, although working as needed in another location may be required on occasion. We have seven locations throughout Utah county from Saratoga Springs to Payson. This is a great opportunity to work client facing in our fast-paced clinics where you will make personal connections with new people every day.
A successful candidate will optimize patient satisfaction by providing a warm and inviting experience including answering phones (Povo location, rotation with all receptionists), scheduling appointments, greeting patients when they arrive, scheduling follow up visits, tests, or in-office procedures. You will play an important part in the success of the patient’s overall experience.
Essential Job Functions:
- Welcome patients warmly and professionally, both in person and over the phone.
- Respond promptly to inquiries and direct questions or concerns to the appropriate department or provider.
- Coordinate and optimize schedules for multiple providers across various locations to maximize efficiency and enhance patient satisfaction.
- Provide compassionate patient support by anticipating concerns, easing anxieties, and addressing questions effectively.
- Maintain accurate and up-to-date patient records by collecting, documenting, and updating personal, medical, and financial information.
- Verify patient insurance eligibility and coverage to ensure accurate billing and claims processing.
- Collect co-payments and outstanding balances at the time of service.
- Protect patient privacy by maintaining the confidentiality of medical, personal, and financial information in compliance with HIPAA regulations.
Qualifications: Excel Eye Center is seeking candidates with strong verbal and written communication skills, excellent problem-solving and critical-thinking abilities, and a keen attention to detail. Ideal candidates should be comfortable using computers and phones, responsive to the needs of others, and eager to contribute to a team by efficiently completing daily tasks.
- A pre-employment drug screening is required prior to starting the position.
Pay: $15.00 - $18.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Retirement plan
Application Question(s):
- List dates and times you are available for an interview
- Are you willing to work at other Excel Eye Center Locations as needed?
- Do you have plans to attend school in the next year?
- Are you able to commit to a year at full-time employment status minimum at Excel Eye Center?
Work Location: In person
Salary : $15 - $18