AR Collections Specialist

We are currently seeking an Accounts Receivable Specialist for a position located in Cleveland, OH. This role will involve managing accounts receivable, collections, credit assessments, payment processing, and reconciliation, all while fostering positive relationships with customers to ensure healthy cash flow.

Key Responsibilities:

• Monitoring and following up on outstanding invoices through various channels

• Reviewing customer accounts, credit histories, payment trends, and potential risk factors

• Accurately applying customer payments, credit memos, and other financial transactions

• Investigating and resolving billing discrepancies, payment disputes, and account inquiries

• Generating aging reports, collection updates, and account summaries

• Ensuring reconciliation of customer accounts, vendor statements, and invoices

• Maintaining up-to-date customer and vendor account information in the financial system

• Collaborating with Sales, Finance, and other internal departments to address issues

• Assisting in setting credit limits, payment terms, and escalation procedures as necessary

• Supporting invoice processing, documentation, and general administrative tasks

Qualifications:

• Prior experience in accounts receivable, collections, credit analysis, or related financial roles

• Knowledge of credit, collection, invoicing, and reconciliation procedures

• Proficiency in Excel and other Microsoft Office tools

• Experience with accounting software or ERP systems is advantageous

• Excellent communication skills and ability to interact professionally with customers

• Detail-oriented, well-organized, and adept at managing multiple tasks and deadlines

• Preferred educational background in accounting, finance, or a related field

This position presents a great opportunity for a detail-oriented professional with a passion for AR to excel in problem-solving, customer interactions, and ensuring accurate financial accounts.