What are the responsibilities and job description for the Account Manager position at Gable?
Company Description Gable is a visual communications company with over 40 years of experience helping organizations elevate how people see, interact with, and remember brands, buildings, and places. The company is known for blending traditional sign craftsmanship with modern video displays and integrated AV systems. This unique mix of artistry and technology allows Gable to deliver immersive, high-impact visual solutions across diverse environments. Team members join a collaborative environment that values innovation, creativity, and quality execution. Gable continues to shape the future of visual communications by pushing the boundaries of design and technology.
Role Description This is a full-time, on-site Account Manager role based in Baltimore, MD. The Account Manager will serve as the primary point of contact for assigned clients, building strong relationships and ensuring their needs are understood and met. Day-to-day responsibilities include managing client accounts, preparing proposals and quotes, and coordinating project details with internal teams such as design, production, and installation. The role involves monitoring project timelines and budgets, resolving issues, and keeping clients informed with regular updates and reviews. The Account Manager will also identify opportunities to grow existing accounts, support new business efforts, and maintain accurate records in CRM and other systems.
Qualifications
Role Description This is a full-time, on-site Account Manager role based in Baltimore, MD. The Account Manager will serve as the primary point of contact for assigned clients, building strong relationships and ensuring their needs are understood and met. Day-to-day responsibilities include managing client accounts, preparing proposals and quotes, and coordinating project details with internal teams such as design, production, and installation. The role involves monitoring project timelines and budgets, resolving issues, and keeping clients informed with regular updates and reviews. The Account Manager will also identify opportunities to grow existing accounts, support new business efforts, and maintain accurate records in CRM and other systems.
Qualifications
- Demonstrated client relationship management skills, including the ability to build trust, listen actively, and communicate clearly with stakeholders at various levels.
- Experience in account or project management, with proven ability to manage timelines, budgets, and multiple projects simultaneously in a fast-paced environment.
- Strong organizational and administrative skills, including attention to detail, documentation, and use of CRM or similar tools to track activities and progress.
- Basic understanding of sales principles, including identifying client needs, preparing proposals, and supporting contract negotiations.
- Comfort collaborating with cross-functional teams (e.g., design, engineering, production, installation) to translate client needs into successful project outcomes.
- Excellent written and verbal communication skills suitable for client presentations, status reports, and internal coordination.
- Ability to work on-site in Baltimore, MD, including attending client meetings, site visits, and project reviews as needed.
- Prior experience in visual communications, signage, AV systems, architecture, construction, or a related industry is a plus.
- Bachelor’s degree in Business, Marketing, Communications, or a related field, or equivalent practical experience.
- A collaborative, solutions-oriented mindset, with a commitment to delivering high-quality service and continual improvement.