Business Operations & Office Manager

Position Overview

We are seeking a highly organized, dependable, and proactive Business Operations & Office Manager to oversee the company’s day-to-day administrative, financial, and operational support functions.

This role will be responsible for managing bookkeeping, accounts payable and receivable, payroll coordination, bill payment, employee onboarding, PTO tracking, HR administration, and general operational support across the business. The ideal candidate thrives in a fast-paced entrepreneurial environment, is highly detail-oriented, and can independently manage multiple responsibilities with accuracy and discretion.

This position plays a critical role in helping the company operate efficiently and supporting leadership as the organization continues to grow.

Key Responsibilities

Finance & Bookkeeping

• Manage day-to-day bookkeeping and financial recordkeeping
• Oversee accounts payable and accounts receivable processes
• Process vendor payments, company bills, and expense tracking
• Reconcile bank accounts, credit card statements, and financial records
• Coordinate with outside CPA/accounting partners as needed
• Maintain organized financial documentation and reporting
• Assist with budgeting, cash flow tracking, and operational financial support

Payroll & HR Administration

• Coordinate payroll processing and employee records management
• Track employee PTO, sick days, and attendance records
• Support employee onboarding and offboarding processes
• Prepare onboarding documents and coordinate system/account setup for new hires
• Maintain employee files and HR documentation
• Help ensure compliance with company policies and administrative procedures
• Support benefits administration and related employee communications when applicable

Office & Operational Support

• Help manage day-to-day office operations and administrative tasks
• Maintain company accounts, subscriptions, vendor relationships, and operational systems
• Assist leadership with operational organization and special projects
• Support process improvement initiatives to help scale the business efficiently
• Coordinate operational logistics and internal communication across departments

Organizational & Process Management

• Maintain accurate and organized records across finance, HR, and operations functions
• Help improve workflows, systems, and internal processes as the company grows
• Ensure deadlines, payments, and administrative responsibilities are handled proactively and accurately
• Serve as a reliable operational resource for leadership and staff

Qualifications

• 3–7 years of experience in business operations, bookkeeping, office management, finance administration, or similar roles
• Strong understanding of bookkeeping, AP/AR, payroll, and administrative operations
• Excellent organizational and multitasking abilities
• High level of attention to detail and accuracy
• Strong communication and problem-solving skills
• Ability to handle sensitive and confidential information professionally
• Self-motivated and capable of working independently in a fast-paced environment
• Proficiency in QuickBooks, Excel, Google Workspace, payroll systems, and related operational software

Preferred Experience

• Experience in apparel, fashion, consumer products, or small business environments
• Familiarity with HR administration and onboarding processes
• Experience supporting growing entrepreneurial businesses
• Understanding of operational workflows across multiple departments

Compensation & Benefits

• Compensation: $75,000 - $85,000/yr (negotiable based on experience)
• PTO and paid holidays
• Health benefits (if applicable)
• Opportunity for long-term growth within a fast-growing company

Ideal Traits

• Highly dependable and trustworthy
• Organized and process-oriented
• Strong sense of ownership and accountability
• Calm under pressure and adaptable
• Resourceful and proactive problem solver
• Team-oriented with excellent follow-through