Teller Operations Supervisor

Our client is seeking an experienced Teller Supervisor to join their growing banking team. This is an on-site position offering the opportunity to lead frontline operations while contributing to exceptional customer service standards and team performance. The ideal candidate will have prior banking and leadership experience with a strong understanding of teller operations and compliance requirements.

Position Highlights:

• Full-time, on-site role with standard banking hours

• Opportunity to lead and develop a frontline banking team

• Hands-on leadership role in a customer-facing environment

• Strong focus on operational compliance and team coaching

Key Responsibilities:

• Supervise teller staff and oversee day-to-day operations within the banking center

• Train and coach tellers on customer service, compliance, and transaction accuracy

• Monitor and manage work schedules, daily cash audits, and month-end procedures

• Support customer transactions, including complex banking needs

• Resolve customer concerns and inquiries with professionalism and efficiency

• Maintain adherence to internal controls, policies, and banking regulations

• Foster a positive and productive team environment

Qualifications:

• Minimum of 2 years of recent teller experience or 3 years of external banking experience

• Proven leadership or supervisory experience in a banking environment

• Strong knowledge of banking products, services, and regulatory procedures

• Excellent communication, customer service, and problem-solving skills

• High attention to detail and ability to manage multiple priorities

• Notary Public or willingness to become one (Bank will cover costs)

• Proficiency in Microsoft Office and general computer applications

Qualified candidates, please visit www.fuse3solutions.com

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