Insurance Verification Specialist

We're seeking a dedicated Insurance Verification Specialist to join Full Smile Dental at the Colonies! The ideal candidate is detail-oriented, patient-focused, and thrives in a fast-paced healthcare environment while ensuring accuracy and efficiency behind the scenes.

As a vital part of our administrative team, the Insurance Verification Specialist plays a key role in supporting both patients and clinical staff by ensuring insurance information is accurate, verified, and clearly communicated. Responsibilities include:

• Verifying patient insurance coverage via phone and online portals
• Reviewing benefits, eligibility, and coverage details prior to patient appointments
• Identifying and resolving insurance discrepancies or coverage issues proactively
• Accurately entering and updating patient insurance and benefit information in practice management software
• Communicating coverage details clearly with patients and internal team members
• Maintaining compliance with payer requirements and internal procedures

Your work helps remove barriers to care by ensuring patients understand their benefits and experience a seamless visit from start to finish.

Full-Time | Monday - Friday | 8:00AM - 5:00PM
(Friday schedules vary according to patient schedule)

Required Qualifications:

• High school diploma or GED

Preferred Qualifications & Skills:

• Bilingual abilities are a plus
• Previous dental or healthcare experience is beneficial
• Strong communication skills with the ability to connect with patients and families
• Detail-oriented, organized, and able to thrive in a fast-paced environment
• Adaptability, teamwork, and a positive, solution-focused mindset

Why Full Smile?

At Full Smile Management, we believe exceptional patient care starts with an exceptional team. We support a group of thriving dental practices across Texas, providing comprehensive resources, strong leadership, and a people-first culture that empowers our employees to grow both personally and professionally.

Our mission is simple: create world-class patient experiences by investing deeply in our people. Whether you're just starting your dental career or looking to advance, we are committed to offering the tools, training, and mentorship you need to succeed.

What sets Full Smile apart:

• A robust benefits package that supports your health and well-being
• Generous paid time off to help you recharge and maintain a healthy work/life balance
• Hands-on training and mentorship from experienced team leads and providers
• Clear opportunities for advancement, continuing education, and skill development
• A workplace culture built on creativity, diversity, collaboration, and compassion
• Leadership that listens, supports, and champions your professional growth

We are proud to cultivate teams who are passionate about serving others, committed to high standards of care, and excited to build meaningful, long-term careers in dentistry. When you join Full Smile, you’re not just taking a job, you’re joining a community where your success matters!

Full Smile Management supports several locally owned dental entities, including Amarillo ral and Maxillofacial Surgery, AOMS Pediatric & Children’s Dentistry, and Full Smile Dental. All practices share the same ownership and values, operating as one connected system focused on exceptional patient care. Full Smile Management serves as the central support team for these clinics, providing leadership, resources, and guidance to ensure each location runs smoothly and our teams feel supported every step of the way.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Employee discount
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Work Location: In person

Salary : $33,749 - $42,846