What are the responsibilities and job description for the IT Director position at Full House Resorts, Inc?
Job Details
Description
Key Responsibilities:
Description
Key Responsibilities:
- Oversee the daily operations of the IT department, ensuring high availability and reliability of all systems
- Manage the department budget, including forecasting and cost control
- Conduct routine evaluations of network and data security, implementing necessary updates or protections
- Update, maintain, and enhance software and hardware systems across the casino
- Develop, implement, and enforce IT policies, best practices, internal controls, and compliance procedures in accordance with local, state, and federal gaming laws
- Perform routine system audits and ensure data archiving and logging practices meet NGCB regulations
- Create and manage comprehensive maintenance schedules for servers, networking equipment, and end-user devices
- Collaborate closely with department heads to support business growth, system expansions, and evolving technical needs
- Provide technical assistance to Surveillance, including support for camera systems and video management software
- Manage vendor relationships, licensing, and service-level agreements for all critical systems
- Lead and develop IT staff, providing training, guidance, and performance evaluations
- Bachelor’s degree in Information Technology, Computer Science, or a related field
- Minimum of 5 years’ experience in IT management within a regulated casino environment
- Hands-on experience with gaming systems such as IGT, Konami, Aristocrat, or Scientific Games
- Deep understanding of NGCB regulations and IT compliance standards
- Strong knowledge of networking, cybersecurity, server administration, and system auditing
- Experience with surveillance systems and VMS platforms is preferred
- Excellent leadership, communication, and organizational skills