What are the responsibilities and job description for the IT Director position at Grand Lodge Casino?
Key Responsibilities:
Oversee the daily operations of the IT department, ensuring high availability and reliability of all systems
Manage the department budget, including forecasting and cost control
Conduct routine evaluations of network and data security, implementing necessary updates or protections
Update, maintain, and enhance software and hardware systems across the casino
Develop, implement, and enforce IT policies, best practices, internal controls, and compliance procedures in accordance with local, state, and federal gaming laws
Perform routine system audits and ensure data archiving and logging practices meet NGCB regulations
Create and manage comprehensive maintenance schedules for servers, networking equipment, and end-user devices
Collaborate closely with department heads to support business growth, system expansions, and evolving technical needs
Provide technical assistance to Surveillance, including support for camera systems and video management software
Manage vendor relationships, licensing, and service-level agreements for all critical systems
Lead and develop IT staff, providing training, guidance, and performance evaluations
Qualifications:
Bachelor’s degree in Information Technology, Computer Science, or a related field
Minimum of 5 years’ experience in IT management within a regulated casino environment
Hands-on experience with gaming systems such as IGT, Konami, Aristocrat, or Scientific Games
Deep understanding of NGCB regulations and IT compliance standards
Strong knowledge of networking, cybersecurity, server administration, and system auditing
Experience with surveillance systems and VMS platforms is preferred
Excellent leadership, communication, and organizational skills
Full Time Benefits Include: Medical, Dental, Vision, 401k, Vacation Time, Sick Days, Personal Days.