What are the responsibilities and job description for the Home Services Support Administrator position at Frontline Insurance Managers Inc.?
At Frontline Insurance, we are on a mission to Make Things Better, and our Home Services Support Administrator plays a pivotal role in achieving this vision. We strive to provide high quality service and proactive solutions to all our customers to ensure that we are making things better for each one.
What makes us different? At Frontline Insurance, our core values – Integrity, Patriotism, Family, and Creativity – are at the heart of everything we do. We’re committed to making a difference and achieving remarkable things together. If you’re looking for a role, as a Home Services Support Administrator where you can make a meaningful impact and grow your career, your next adventure starts here!
Our Home Services Support Administrator enjoys robust benefits:
- Health & Wellness: Company-sponsored Medical, Dental, Vision, Life, and Disability Insurance (Short-Term and Long-Term).
- Financial Security: 401k Retirement Plan with a generous match.
- Work-Life Balance: Four weeks of PTO and Pet Insurance for your furry family members.
What you can expect as a Home Services Support Administrator:
- Communicate effectively via phone with inspection vendors, underwriters, agents, and policyholders regarding inspection status, processes, and concerns.
- Manage and prioritize workflow to ensure adherence to required timelines.
- Utilize multiple software platforms and tools throughout the workday to complete tasks efficiently.
- Reopen and/or amend property inspection orders as needed.
- Assist with the preparation and distribution of daily and weekly production reports.
- Keep management informed of any challenges, delays, or issues impacting workflow or inspection quality.
- Provide support to Home Solutions Administrative and Advocate Teams.
- Perform additional duties and special projects as assigned by management.
What we are looking for as a Home Services Support Administrator:
- 4-40 license required, 20-44 is required for remote/hybrid work (must have or be able to pass state licensing exam in timely manner set by company).
- 1 year Property & Casualty, Sales/Customer Service, and/or Call Center experience preferred
- Proficient in relevant computer applications
- High school diploma or Bachelor's degree
Why work for Frontline Insurance?
At Frontline Insurance, we’re more than just a workplace – we’re a community of innovators, problem solvers, and dedicated professionals committed to our core values: Integrity, Patriotism, Family, and Creativity.
We provide a collaborative, inclusive, and growth-oriented work environment where every team member can thrive.
Frontline Insurance is an equal-opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.