What are the responsibilities and job description for the Underwriting Support Specialist position at Frontline Homeowners Insurance?
At Frontline Insurance, we are on a mission to Make Things Better, and our Underwriting Support Specialist plays a pivotal role in achieving this vision. We strive to provide high quality service and proactive solutions to all our customers to ensure that we are making things better for each one.
What makes us different? At Frontline Insurance, our core values – Integrity, Patriotism, Family, and Creativity – are at the heart of everything we do. We’re committed to making a difference and achieving remarkable things together. If you’re looking for a role, as a Underwriting Support Specialist, where you can make a meaningful impact and grow your career, your next adventure starts here!
Our Underwriting Support Specialist enjoys robust benefits:
- Hybrid work schedule!
- Health & Wellness: Company-sponsored Medical, Dental, Vision, Life, and Disability Insurance (Short-Term and Long-Term).
- Financial Security: 401k Retirement Plan with a generous 9% match
- Work-Life Balance: Four weeks of PTO and Pet Insurance for your furry family members.
What you can expect as a Underwriting Support Specialist:
- Handles and processes returned mail per guidelines which includes sorting, scanning, sending agency
notifications and documenting policies as needed. - Scans documents into imaging system, links items to policies, and identifies document types for workflow
management purposes. - Processes simple to moderate endorsements not limited mortgage changes, mailing and property address changes.
- Answers telephone inquiries from policyholders and mortgage companies regarding the verification of coverage and
billing information. - Answer policyholder calls about setting up the customer portal and resetting passwords.
- Handles linking of the queues in Image Now to ensure endorsement work is routed accordingly.
- Assists with projects that will allow the personal lines underwriting department to be more efficient and
accurate - Performs light data entry according to defined guidelines.
- Performs other job-related duties as assigned.
What we are looking for as a Underwriting Support Specialist:
- High school diploma or general education degree (GED); additionally, any undergraduate education desirable, or one to three years insurance related experience and/or training; or equivalent combination of education and experience.
- Must have an active 20-44 insurance license.
Why work for Frontline Insurance?
At Frontline Insurance, we’re more than just a workplace – we’re a community of innovators, problem solvers, and dedicated professionals committed to our core values: Integrity, Patriotism, Family, and Creativity.
We provide a collaborative, inclusive, and growth-oriented work environment where every team member can thrive.
Frontline Insurance is an equal-opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.