What are the responsibilities and job description for the From the Home Care Office Coordinator position at From The Heart Home Care?
From The Heart Home Care is looking for a dependable, organized, and personable Office Coordinator to help keep our Columbia office running smoothly.
We need someone who will be present in the office, answer the phones, welcome caregivers, conduct orientations, and help coordinate coverage when shifts need to be filled. If you have home care experience, communicate well, and take initiative, we want to hear from you.
Your Main Responsibilities
* Answer incoming calls promptly and professionally, assist callers, and follow through on messages.
* Serve as a welcoming point of contact for caregivers, clients, families, and visitors.
* Conduct new caregiver orientations and help employees complete required onboarding paperwork.
* Help fill open shifts by contacting available caregivers and confirming coverage.
* Be willing and qualified to provide hands-on caregiver coverage when needed.
* Keep office records, schedules, and follow-up tasks organized.
* Communicate staffing concerns and client needs to management promptly.
Who We’re Looking For
* Previous home care experience strongly preferred, especially in office coordination, scheduling, onboarding, or caregiving.
* Strong telephone skills and a friendly, professional attitude.
* Reliable attendance and the ability to work consistently from our Columbia office.
* Someone comfortable making calls, solving problems, and following through without repeated reminders.
* Basic computer skills and careful attention to documentation.
* Willingness to meet applicable caregiver requirements before providing client care.
This Role Is a Good Fit If You:
Enjoy helping people, can manage several priorities, and are comfortable supporting both office operations and caregiver coverage. We need someone who takes ownership and helps ensure calls are answered, caregivers are prepared, and clients receive dependable service.
To Apply
Submit your résumé through Indeed. Please describe your home care experience, your availability, and whether you are comfortable providing occasional caregiver coverage.
From The Heart Home Care is an equal opportunity employer.
Pay: $18.00 - $25.00 per hour
Expected hours: 8.0 per week
Work Location: In person
Salary : $18 - $25