What are the responsibilities and job description for the Supply Chain Analyst position at FreshDirect?
Brief Description
About Us
At FreshDirect, we are reinventing the grocery experience.
Since day one, our mission has been simple: bring the best, freshest food directly from the farm to people’s homes — faster, fresher, and smarter than anyone else.
We’re not just a food company. We’re a technology-powered, customer-obsessed team building one of the most innovative end-to-end food supply chains in the industry. From proprietary routing systems to our state-of-the-art fulfillment center, every part of our business is designed to deliver unmatched quality, convenience, and care.
We partner directly with farmers, fishermen, and artisans to source the highest quality ingredients — then use smart data, automation, and logistics to deliver them at peak freshness.
It’s grocery shopping reimagined — and we’re just getting started.
If you’re passionate about innovation, care deeply about what people eat, and want to help build the future of food, we’d love to meet you.
The role:
The Supply Chain Analyst will be responsible for examining sourcing, inventory planning, and warehouse capacity data to support improvements to our supply chain strategies. A proactive problem solver with highly analytical skills will be an excellent asset to our team.
What You’ll Do:
We live these values every day:
A Passion for our customers
Our customers are at the heart of everything we do. We listen, innovate, and act quickly to exceed expectations with every order and interaction.
One team, one mission
Everyone contributes & every role matters. We break silos, lift each other up, and share a relentless focus on delivering results. That way, we win together.
Delivering excellence, every time
We take pride in the quality of our food, service, and the experience we create. Our team goes above and beyond to earn trust and guarantee 100% freshness.
Act with integrity
We operate with honesty, respect, and accountability in how we treat our customers, teammates, and partners. We own our outcomes and always do what’s right, even when no one is watching.
Make fast, bold decisions
We challenge the status quo, embrace technology, and take smart risks to build a better future. At the same time, we stay true to our NYC roots and care for our community.
We love food. Yes, literally all of us.
What You’ll Love About Working Here
Total Rewards & Benefits
We embrace an in-office culture, composed of individuals who thrive on the collaboration and energy that comes from working together in a shared space. We are looking for people who excel in this environment, where physical presence enhances connections and engagement. At FreshDirect, we've created an environment that thrives on teamwork, where associates can innovate, grow, and have successful careers. Many of our leaders have successfully come up through our ranks. Because of our team's extraordinary efforts, we are a leading innovator in the e-commerce and grocery industries.
Equal Opportunity
We are proud to be an equal opportunity employer. Fresh Direct, LLC and its affiliates do not discriminate against applicants or employees because of their race, color, citizenship status, national origin, ancestry, gender, disability, sexual orientation, age, religion, creed, marital status, veteran status, domestic violence victim status, political affiliation, or any other factor protected by federal, state, or local law.
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by the Team member(s) assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of individuals in this position. Position Expectations may be subject to change as the needs of the organization changes.
About Us
At FreshDirect, we are reinventing the grocery experience.
Since day one, our mission has been simple: bring the best, freshest food directly from the farm to people’s homes — faster, fresher, and smarter than anyone else.
We’re not just a food company. We’re a technology-powered, customer-obsessed team building one of the most innovative end-to-end food supply chains in the industry. From proprietary routing systems to our state-of-the-art fulfillment center, every part of our business is designed to deliver unmatched quality, convenience, and care.
We partner directly with farmers, fishermen, and artisans to source the highest quality ingredients — then use smart data, automation, and logistics to deliver them at peak freshness.
It’s grocery shopping reimagined — and we’re just getting started.
If you’re passionate about innovation, care deeply about what people eat, and want to help build the future of food, we’d love to meet you.
The role:
The Supply Chain Analyst will be responsible for examining sourcing, inventory planning, and warehouse capacity data to support improvements to our supply chain strategies. A proactive problem solver with highly analytical skills will be an excellent asset to our team.
What You’ll Do:
- Analyze inventory data, forecast demand, and monitor key performance indicators (KPIs) to ensure alignment with supply chain objectives.
- Evaluate and recommend optimal MRP settings, supporting sourcing and procurement decisions aimed at cost reduction, enhanced warehouse efficiency, and increased service levels.
- Collaborate with cross-functional teams to develop and implement long-term supply chain strategies to ensure optimal stock levels and prevent stockouts.
- Design, develop, and maintain Power BI dashboards and reports that provide real-time insights into key supply chain metrics, ensuring data is accessible and actionable for stakeholders.
- Use FreshDirect’s operating and business intelligence reporting platforms (SAP, Power BI, MS Excel) to analyze purchasing, inventory, and warehouse capacity data.
- Provide ad hoc reporting and analysis as needed, translating complex data insights into clear recommendations for decision-makers.
- BA/BS in Business, Supply Chain, Data Analytics or related, or equivalent experience
- One – Three (1-3) years’ experience in highly analytical positions with increasing responsibilities
- Proficiency in Power BI or similar data visualization tools; demonstrated ability to create user-friendly, impactful reports and dashboards.
- Proven ability to evaluate large data sets and turn findings into actionable recommendations.
- Prior work experience in grocery or CPG supply chain, operations, or manufacturing preferred.
- Coordinating multiple projects across several channels simultaneously
- Must be detail orientated with optimal organizational skills, a focus on teamwork, project management and follow-up
- Outstanding and proven written and verbal communication skills
- Able to present numerical data in a concise, logical and useful manner
- Able to write for and work with a wide range of audiences, from executives to line workers
- Enjoy operating in a fast-paced, team environment under time constraints
- Working knowledge of SAP or like ERP system preferred
- Knowledge of Microsoft Power BI and SQL preferred
We live these values every day:
A Passion for our customers
Our customers are at the heart of everything we do. We listen, innovate, and act quickly to exceed expectations with every order and interaction.
One team, one mission
Everyone contributes & every role matters. We break silos, lift each other up, and share a relentless focus on delivering results. That way, we win together.
Delivering excellence, every time
We take pride in the quality of our food, service, and the experience we create. Our team goes above and beyond to earn trust and guarantee 100% freshness.
Act with integrity
We operate with honesty, respect, and accountability in how we treat our customers, teammates, and partners. We own our outcomes and always do what’s right, even when no one is watching.
Make fast, bold decisions
We challenge the status quo, embrace technology, and take smart risks to build a better future. At the same time, we stay true to our NYC roots and care for our community.
We love food. Yes, literally all of us.
What You’ll Love About Working Here
- A fast-paced, innovative environment where ideas turn into action
- Opportunities for growth — many of our leaders have risen through the ranks
- Direct impact on how thousands of customers experience food every day
Total Rewards & Benefits
- Health Benefits: Medical, Vision, Dental, and Voluntary Disability coverage.
- Time Off: PTO, Safe & Sick Time, and Paid Holidays.
- Financial Benefits: 401(k) with employer match and Life Insurance.
- Location: Bronx campus features an on-site basketball court , cafeteria, and employee market. We offer free on-site parking and an employee shuttle service from nearby MTA stations.
- People Investment: We provide job training and leadership development programs to support professional growth and partner with local colleges to offer tuition discounts.
- Perks: Our on-site employee market offers a 50% discount on all items. Employees also enjoy a 20% employee discount on FreshDirect online orders and our wine store.
We embrace an in-office culture, composed of individuals who thrive on the collaboration and energy that comes from working together in a shared space. We are looking for people who excel in this environment, where physical presence enhances connections and engagement. At FreshDirect, we've created an environment that thrives on teamwork, where associates can innovate, grow, and have successful careers. Many of our leaders have successfully come up through our ranks. Because of our team's extraordinary efforts, we are a leading innovator in the e-commerce and grocery industries.
Equal Opportunity
We are proud to be an equal opportunity employer. Fresh Direct, LLC and its affiliates do not discriminate against applicants or employees because of their race, color, citizenship status, national origin, ancestry, gender, disability, sexual orientation, age, religion, creed, marital status, veteran status, domestic violence victim status, political affiliation, or any other factor protected by federal, state, or local law.
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by the Team member(s) assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of individuals in this position. Position Expectations may be subject to change as the needs of the organization changes.
Salary : $72,000 - $85,000