What are the responsibilities and job description for the Business Development Manager position at FreshDirect?
Brief Description
About FreshDirect
At FreshDirect, we are reinventing the grocery experience. Since day one, our mission has been simple: bring the best, freshest food directly from the farm to people’s homes — faster, fresher, and smarter than anyone else.
We’re not just a food company — we’re a technology-powered, customer-obsessed team building the most innovative end-to-end food supply chain in the industry. From proprietary routing systems to our state-of-the-art fulfillment center, every part of our business is designed to deliver unmatched quality, convenience, and care.
We partner directly with farmers, fishermen, and artisans to source the highest-quality ingredients, then use smart data, automation, and logistics to get them to our customers’ doors at peak freshness. It’s grocery shopping reimagined — and we’re just getting started.
If you’re passionate about innovation, care about what people eat, and want to be part of a team doing what no one else is doing, come build the future of food with us.
Position Summary
FreshDirect Business is seeking a driven B2B Business Development Manager to support growth across NY, NJ, and CT. You will focus on acquiring new business customers and strategic partnerships through strong prospecting, relationship-building, and follow-through. The ideal candidate is hungry, results-oriented, and passionate about driving success for customers, the organization, and themselves.
What You’ll Do
What We Offer
About FreshDirect
At FreshDirect, we are reinventing the grocery experience. Since day one, our mission has been simple: bring the best, freshest food directly from the farm to people’s homes — faster, fresher, and smarter than anyone else.
We’re not just a food company — we’re a technology-powered, customer-obsessed team building the most innovative end-to-end food supply chain in the industry. From proprietary routing systems to our state-of-the-art fulfillment center, every part of our business is designed to deliver unmatched quality, convenience, and care.
We partner directly with farmers, fishermen, and artisans to source the highest-quality ingredients, then use smart data, automation, and logistics to get them to our customers’ doors at peak freshness. It’s grocery shopping reimagined — and we’re just getting started.
If you’re passionate about innovation, care about what people eat, and want to be part of a team doing what no one else is doing, come build the future of food with us.
Position Summary
FreshDirect Business is seeking a driven B2B Business Development Manager to support growth across NY, NJ, and CT. You will focus on acquiring new business customers and strategic partnerships through strong prospecting, relationship-building, and follow-through. The ideal candidate is hungry, results-oriented, and passionate about driving success for customers, the organization, and themselves.
What You’ll Do
- Prospect, build pipelines, and acquire large new business accounts.
- Identify high-value targets by industry, title, location, and related criteria.
- Conduct follow-up on high-value warm leads from registered but non-buying prospects.
- Maintain a strong sales mindset, identifying opportunities and driving activities to capture wallet-share growth.
- Execute high-volume outbound calls, emails, and in-person visits—primarily to cold, self-developed prospects—with effective communication strategies and probing techniques.
- Upsell, cross-sell, and promote usage of major product categories including Fruit, Dairy, Snacks, Beverages, Catering, and Alcohol.
- Organize and attend events to support partnership development.
- Document all activity—calls, emails, meetings—in Salesforce.
- Collaborate with marketing, merchandising, and analytics partners to identify trends and support multi-channel sales and marketing strategies.
- Serve as the voice of the customer, sharing insights and opportunities with cross-functional teams.
- Participate in special projects related to broader business development initiatives.
- 3-5 years of successful B2B sales experience, ideally within the New York metropolitan area.
- Proven ability to drive prospect revenue growth and expand wallet share.
- Food or office product sales experience is a plus.
- Strong self-motivation and a passion for achieving and exceeding targets.
- Demonstrated success meeting outbound call and outreach metrics.
- Excellent verbal and written communication, presentation, follow-up, and closing skills.
- Openness to new ideas and process optimization.
- High attention to detail and strong organizational skills.
- Ability to thrive in a fast-paced environment.
- Proficiency in Microsoft Office Suite (Outlook, Teams, Excel, Word).
- Familiarity with Salesforce and ZoomInfo is a plus.
What We Offer
- Competitive compensation and performance-based incentives.
- Comprehensive health, dental, and vision benefits.
- Paid time off, holidays, and employee discounts.
- Opportunities for professional development and career growth within a fast-growing business segment.
- A collaborative, inclusive, and customer-obsessed culture that values innovation and continuous improvement.
- The opportunity to represent a trusted New York brand and contribute to the growth of a high-priority business area.
Salary : $72,665 - $80,000