Business Development Manager

Brief Description

About FreshDirect

At FreshDirect, we are reinventing the grocery experience. Since day one, our mission has been simple: bring the best, freshest food directly from the farm to people’s homes — faster, fresher, and smarter than anyone else.

We’re not just a food company — we’re a technology-powered, customer-obsessed team building the most innovative end-to-end food supply chain in the industry. From proprietary routing systems to our state-of-the-art fulfillment center, every part of our business is designed to deliver unmatched quality, convenience, and care.

We partner directly with farmers, fishermen, and artisans to source the highest-quality ingredients, then use smart data, automation, and logistics to get them to our customers’ doors at peak freshness. It’s grocery shopping reimagined — and we’re just getting started.

If you’re passionate about innovation, care about what people eat, and want to be part of a team doing what no one else is doing, come build the future of food with us.

Position Summary

FreshDirect Business is seeking a driven B2B Business Development Manager to support growth across NY, NJ, and CT. You will focus on acquiring new business customers and strategic partnerships through strong prospecting, relationship-building, and follow-through. The ideal candidate is hungry, results-oriented, and passionate about driving success for customers, the organization, and themselves.

What You’ll Do

• Prospect, build pipelines, and acquire large new business accounts.
• Identify high-value targets by industry, title, location, and related criteria.
• Conduct follow-up on high-value warm leads from registered but non-buying prospects.
• Maintain a strong sales mindset, identifying opportunities and driving activities to capture wallet-share growth.
• Execute high-volume outbound calls, emails, and in-person visits—primarily to cold, self-developed prospects—with effective communication strategies and probing techniques.
• Upsell, cross-sell, and promote usage of major product categories including Fruit, Dairy, Snacks, Beverages, Catering, and Alcohol.
• Organize and attend events to support partnership development.
• Document all activity—calls, emails, meetings—in Salesforce.
• Collaborate with marketing, merchandising, and analytics partners to identify trends and support multi-channel sales and marketing strategies.
• Serve as the voice of the customer, sharing insights and opportunities with cross-functional teams.
• Participate in special projects related to broader business development initiatives.
  
  

What You’ll Bring

• 1-3 years of successful B2B sales experience, ideally within the New York metropolitan area.
• Proven ability to drive prospect revenue growth and expand wallet share.
• Food or office product sales experience is a plus.
• Strong self-motivation and a passion for achieving and exceeding targets.
• Demonstrated success meeting outbound call and outreach metrics.
• Excellent verbal and written communication, presentation, follow-up, and closing skills.
• Openness to new ideas and process optimization.
• High attention to detail and strong organizational skills.
• Ability to thrive in a fast-paced environment.
• Proficiency in Microsoft Office Suite (Outlook, Teams, Excel, Word).
• Familiarity with Salesforce and ZoomInfo is a plus.
  
  

SALARY RANGE $72,665-$80,000

What We Offer

• Competitive compensation, including commission incentives for achieving and exceeding new business targets
• Comprehensive health, dental, and vision benefits.
• Paid time off, holidays, and employee discounts.
• Opportunities for professional development and career growth within a fast-growing business segment.
• A collaborative, inclusive, and customer-obsessed culture that values innovation and continuous improvement.
• The opportunity to represent a trusted New York brand and contribute to the growth of a high-priority business area.