What are the responsibilities and job description for the Import Operations Assistant Manager position at Freight Forwarder and Logistics?
Position Title: Sales/Business Development Manager
Salary : $90,000~120,000/year
General Responsibilities:
- Proactively work with Operations Management and teams to manage and cultivate relationships with existing and new clients, opportunities, and partners (both domestic and overseas)
- Generate new, qualified opportunities for the company by means of outside sales activities
- Consult and present services or opportunities that may be beneficial for clients or partners
- Responsible for engaging with key accounts and clients regarding pricing, service expectations, and strategic planning
- Negotiate contracts, agreements, and rates with internal and external clients and vendors * Analyze market trends to develop pricing strategies that’ll allow the company to make dynamic pricing decisions
- Manage and update pricing and contracts with existing and new customers
- Prepare, issue, sign sales contracts and/or agreements
- Develop and manage new and existing strategic partnerships (truckers, warehouses, overseas partners) to enhance service quality and price competitiveness
- Manage working relationship with ocean and air carriers
- Participate in proposing new business verticals and strategies with leadership and management to allow the organization to stay competitive and ahead of the curve
Qualifications:
- Bachelor’s degree in Business Management, Supply Chain, Logistics or related field
- 10 years in freight forwarding, logistics, and/or supply chain
- 10 years in sales, business development, B2B sales, marketing
- 10 years in conflict management, business negotiation and development, and crossfunctional planning
- Strong IT and technology fluency
- Ability to travel domestically and overseas to meet clients and partners to explore new opportunities
- Proficient in Korean (preferred but not required)
Position Title: Import Operations Manager
Salary : $65,000~85,000/year
General Responsibilities:
Develop and maintain relationships with clients, strategic partners, and vendors as it aligns with strategic goals of organization
- Work closely with team members to identify, measure, and analyze KPIs and key metrics for day-to-day operations to ensure efficient and timely completion of tasks
- Provide final approval for all contracts, agreements, and/or pricing related matters
- Key liaison for high-priority customers to resolve any issues
- Train new team members, conduct on-the-job shadow training, and continuously monitor development of team members
- Monitor and maintain monthly and quarterly progress in line with organizational budgetary plans
- Plan, monitor, and analyze daily and weekly operational import shipments with customer care team and to minimize costs while maximizing output
- Conduct high-level resource planning and forecasting management decisions
Qualifications:
- Bachelor’s degree in Supply Chain, Logistics or related field
- 4 years in freight forwarding, logistics, and/or supply chain
- 3-4 years of experience of working in multiple operational functions and principles, including, finance, customer service, supply chain, operations (preferred)
- Excellent organizational, communication, and leadership skills
- 3 years in conflict management and business negotiation processes
- Proficient in using Microsoft Office Suite (Word, Excel, Powerpoint)
- Strong people skills * Speaks Korean
Position Title: Import Operations Assistant Manager(Ocean/Air)
Salary : $60,000~70,000/year
General Responsibilities:
- Monitor and guide the success of team members daily, weekly tasks and shipments
- Maintain and manage customer relations to ensure high service and satisfaction levels
- Support continuous learning and development of team members
- Conduct market and competitor research to come up with improvement initiatives for operational purposes
- Ensure accounts receivables are being collected and accounts payables are being paid in a timely manner
Qualifications:
- Bachelor’s degree in Supply Chain, Logistics or related field (preferred)
- 2-3 years in freight forwarding, logistics, and/or supply chain
- Proficient in using Microsoft Office Suite (Word, Excel, Powerpoint)
- Bilingual (English & Korean)
※Only applicants who are legally permitted to work in the U.S. and possess professional fluency in both Korean and English will be considered.
Job Type: Full-time
Pay: $60,000.00 - $120,000.00 per year
Application Question(s):
- Are you bilingual in Korean and English?
- Are you of Korean descent?
- Please specify your current status in the United States, or if you are a foreign national, indicate your visa type.
- Which position are you applying for?(Sales&Business Development Manager/ Import Operations Manager(Ocean,Air)/Import Operations Assistant Manager(Ocean,Air))
Work Location: In person
Salary : $60,000 - $120,000