What are the responsibilities and job description for the BDC Service Representative position at Freeway Chevrolet?
Job Title: Business Development Center (BDC) Service Representative
Company: Chapman Freeway Chevrolet
Location: 1150 N 54th St, Chandler, AZ 85226
Schedule: Monday–Friday
Pay: $17–$22/hour
About the Role
Chapman Automotive Group is a family-owned dealership group known for delivering exceptional service and a customer-first experience since 1966. As one of the top-performing automotive retailers in Arizona and Nevada, we pride ourselves on a strong team culture and commitment to excellence.
Our Freeway Chevrolet location in Chandler is seeking a friendly, customer-focused BDC Service Representative. This fast-paced role is ideal for someone who enjoys helping customers, staying organized, and working collaboratively in a team environment.
Responsibilities
- Make outbound calls regarding recalls, past-due services, and declined work
- Handle customer payments and repair orders
- Manage the loaner vehicle fleet
- Answer incoming calls, direct customers, and ensure timely follow-up
- Support managers with clerical duties and customer assistance
Qualifications
- Strong communication and computer skills
- Previous customer service experience preferred
- Team player with a professional appearance
- Strong attention to detail
- Must be 18 years or older
- Ability to pass a background check and drug screening
Compensation & Perks
- Pay: $17–$22/hour
- Opportunities for career growth and advancement
- Supportive, team-oriented work environment
- Employee discounts and assistance programs
- Closed Sundays
Benefits
- Medical, dental, and vision insurance
- 401(k) with company contributions
- Life insurance
- Paid time off and holidays
How to Apply
Submit your application for consideration. Qualified candidates will be contacted for next steps.
Salary : $17 - $22