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BDC Service Representative

Chapman Automotive Group
Chandler, AZ Full Time
POSTED ON 4/29/2026
AVAILABLE BEFORE 5/28/2026
Job Title: Business Development Center (BDC) Service Representative

Company: Chapman Freeway Chevrolet

Location: 1150 N 54th St, Chandler, AZ 85226

Schedule: Monday–Friday

Pay: $17–$22/hour

About The Role

Chapman Automotive Group is a family-owned dealership group known for delivering exceptional service and a customer-first experience since 1966. As one of the top-performing automotive retailers in Arizona and Nevada, we pride ourselves on a strong team culture and commitment to excellence.

Our Freeway Chevrolet location in Chandler is seeking a friendly, customer-focused BDC Service Representative. This fast-paced role is ideal for someone who enjoys helping customers, staying organized, and working collaboratively in a team environment.

Responsibilities

  • Make outbound calls regarding recalls, past-due services, and declined work
  • Handle customer payments and repair orders
  • Manage the loaner vehicle fleet
  • Answer incoming calls, direct customers, and ensure timely follow-up
  • Support managers with clerical duties and customer assistance

Qualifications

  • Strong communication and computer skills
  • Previous customer service experience preferred
  • Team player with a professional appearance
  • Strong attention to detail
  • Must be 18 years or older
  • Ability to pass a background check and drug screening

Compensation & Perks

  • Pay: $17–$22/hour
  • Opportunities for career growth and advancement
  • Supportive, team-oriented work environment
  • Employee discounts and assistance programs
  • Closed Sundays

Benefits

  • Medical, dental, and vision insurance
  • 401(k) with company contributions
  • Life insurance
  • Paid time off and holidays

How To Apply

Submit your application for consideration. Qualified candidates will be contacted for next steps.

Salary : $17 - $22

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