Demo

Bilingual Customer Service/Sales Agent

Fred Loya Insurance
Fred Loya Insurance Salary
Lubbock, TX Full Time
POSTED ON 8/31/2026
AVAILABLE BEFORE 12/28/2026

Now Hiring!!

Essential Duties and Responsibilities

  • Sales
  • Provides professional, courteous service to internal and external customers
  • Answers any questions regarding customer’s policy
  • Accept payments and process transactions
  • Identify any potential needs the customer may have regarding their policy
  • Follow up with customers on quotes, renewals, and cancellations
  • Involved with marketing initiatives for new business development on an as-needed basis
  • Maintain a neat and clean work area and office
  • FNOL’s (vehicle inspections)
  • Taking vehicle pictures (squatting, bending, flexing required)
  • Bank run deposits
  • Position is full time
  • Other duties as assigned

Qualifications/Requirements

  • Computer literate desired from basic to intermediate skills
  • Bilingual (English/Spanish) is required
  • Must have excellent communication skills, be assertive, and have the ability provide a first-rate experience for our customers
  • Must pass state licensing requirements
  • Flexible schedule
  • Reliable transportation

Education/Training/Experience

  • High School Diploma
  • Previous customer service experience is helpful

#Sales

Job Type: Full-time

Pay: $13.00 - $16.00 per hour

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Education:

  • High school or equivalent (Required)

Language:

  • English & Spanish (Required)

Work Location: In person

Benefits:

Health Insurance, Vacation & Paid Time Off, Sick Leave

Salary : $13 - $16

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