What are the responsibilities and job description for the Automotive Business Development Manager position at Fred Beans Automotive Group?
Brief Description
Fred Beans Automotive Group is launching a new centralized BDC in Flemington, NJ, supporting 10 dealerships, and we're seeking an experienced leader to help build and lead the department from the ground up.
This hands-on role is ideal for someone who excels at developing teams, driving performance, creating operational consistency, and delivering an exceptional customer experience across multiple locations.
Schedule: Monday through Friday, 8:00 AM to 5:00 PM, with every other Saturday required.
What You'll Be Responsible For:
Why you’ll Love it here:
What You'll Need
Fred Beans Automotive Group is launching a new centralized BDC in Flemington, NJ, supporting 10 dealerships, and we're seeking an experienced leader to help build and lead the department from the ground up.
This hands-on role is ideal for someone who excels at developing teams, driving performance, creating operational consistency, and delivering an exceptional customer experience across multiple locations.
Schedule: Monday through Friday, 8:00 AM to 5:00 PM, with every other Saturday required.
What You'll Be Responsible For:
- Launch and lead the Flemington BDC with a strong focus on structure, consistency, accountability, and culture
- Hire, onboard, train, coach, and retain a high-performing team of BDC agents
- Create a consistent customer experience and BDC process across 10 stores
- Drive appointment-setting performance, confirmations, show rates, and customer engagement
- Monitor daily activity including calls, emails, texts, response times, tasks, and follow-up
- Maintain CRM accuracy, lead quality, and proper appointment and customer logging
- Coach agents using performance data, call reviews, and live observations
- Hold short daily team meetings to set direction, review goals, and keep the team focused
- Support live TOs, escalations, objections, and difficult customer conversations when needed
- Build strong working relationships with GMs, sales managers, and store leadership
- Own accountability and reporting for team performance and results
Why you’ll Love it here:
- Company-Funded Training: We believe in developing our people. Last year, we invested over $600,000 in training and leadership programs to help our team members excel.
- Competitive Pay: Earn up to $100,000 per year, based on experience, leadership ability, and performance.
- Career Growth Opportunities: We promote from within. With Fred Beans Automotive Group, you have access to leadership programs and training to grow your career.
- Performance Incentives: The more you help our customers and team succeed, the more rewards you earn!
- Work-Life Balance: Enjoy convenient hours Monday through Saturday—NO Sundays
- Comprehensive Benefits:
- Health, dental, and vision insurance to ensure you and your family are covered.
- Life and disability insurance for peace of mind.
- Bereavement leave for support during challenging times.
- Even pet insurance—because furry family members matter too
- 401(k) with Company Match: Plan for your future with a company that invests in you.
- Paid Time Off:
- Paid parental leave for life’s biggest milestones.
- Generous vacation and personal time for rest and recharging.
- Volunteer Time Off to give back to the community.
- Company-Paid Holidays so you can spend time with loved ones.
- Employee Savings Plan: Take advantage of programs that make financial planning simple and beneficial.
- Employee Referral Bonuses: Earn rewards for helping bring talented people to our team.
- Long-Term Job Security: With over 50 years in business and continuous growth, we offer stability and opportunity.
- Healthy Living Program: We care about your overall well-being and offer resources to support physical, mental, and financial health.
- Perks and Discounts:
- Discounts on vehicle purchases, parts, and services.
- Membership to our AutoRewards program, saving you money at over 150 vendors.
What You'll Need
- Proven leadership experience in a BDC, internet sales, or high-volume customer contact environment
- Strong understanding of automotive sales process, lead management, and appointment-setting
- Experience coaching people, enforcing process, and improving performance
- Strong communication skills with the ability to lead professionally and confidently
- Organized, reliable, and comfortable managing multiple priorities across several stores
- CRM experience required; VinSolutions experience is a plus
- Fred Beans Automotive is an equal opportunity and veteran friendly employer*
Salary : $100,000