What are the responsibilities and job description for the Clinic Pod Scheduling Coordinator position at franklingeneral?
Clinic Pod Scheduling Coordinator
Position: Clinic Pod Scheduling Coordinator
Employment Type: Full-Time (36 hours per week)
Location: Franklin General Hospital
About Us
At Franklin General Hospital, we are committed to delivering a five-star patient experience from the very first interaction. Our clinic team plays a vital role in ensuring patients feel welcomed, supported, and well cared for.
Position Summary
Have you been waiting for the perfect office position? This could be it! The Clinic Pod Scheduling Coordinator plays a key role in creating a positive patient experience by managing scheduling and being the friendly voice patients hear first. This position requires strong attention to detail, excellent customer service skills, and comfort working with computer systems.
Key Responsibilities
- Schedule patient appointments accurately and efficiently
- Serve as the first point of contact for patients by phone
- Provide excellent customer service and create a welcoming experience
- Maintain and update scheduling systems
- Coordinate with clinic staff to ensure smooth daily operations
- Perform general administrative and clerical tasks
Qualifications
- Strong attention to detail and organizational skills
- Friendly, professional demeanor with excellent customer service skills
- Proficiency in computer systems and scheduling software
- Ability to multitask and work in a fast-paced environment
- Strong communication and interpersonal skills
Why Join Us
- Supportive and team-oriented work environment
- Consistent daytime schedule with no weekends or holidays
- Opportunity to make a meaningful impact on patient experience
- Professional growth opportunities
Schedule
- Full-Time: 36 hours per week
- Day hours: 7:30 AM – 4:30 PM
- No weekends or holidays
- Scheduled 4 days a week