What are the responsibilities and job description for the Technical Account Manager position at Franklin Fitch?
Technical Account Manager Manager | Orlando (125k-145k) | 1 day onsite
Apply below if you have strong experience working in an MSP as a project manager/account manager or a solutions architect.
What’s in it for you
- Two openings supporting high‑growth business units: Healthcare (Orlando) and Financial Services (NYC)
- A role heavily involving client interaction and business understanding
- Join a team that’s doubling in size, with the chance to shape processes
Responsibilities
- Scope, estimate, and budget projects based on client requirements, producing clear SOWs and project briefs
- Partner closely with Sales and Account Management to qualify opportunities and support deal closure
- Split time between client-facing discovery and internal coordination with PMs and technical teams
- Evaluate client needs, gather requirements, and translate them into actionable project plans
- Hand off approved projects to PMs while ensuring clarity, accuracy, and alignment
Must‑Have Requirements
- MSP Background
- Proven ability to work with Sales, AMs, and clients to scope and price project work
- Strong understanding of Azure, Office 365, SharePoint migrations, and multi‑cloud concepts
- Comfortable working 1 day per week onsite in either NYC or Orlando
Click Below to apply!
Salary : $110,000 - $125,000