Assistant Service Manager

Join Our Team as an Assistant Service Manager at Franklin Water Treatment dba Aqua Systems, a Division of Franklin Electric

At Franklin Water Treatment dba Aqua Systems, we are leaders in cutting-edge water treatment solutions, and we're looking for a skilled and dedicated Assistant Service Manager to join our dynamic team. If you thrive on solving complex challenges, delivering top-notch customer service, and are ready to make a real difference for our customers while advancing your career in a rewarding and impactful industry, we want to hear from you!

Performs customer relations duties for phone-in and walk-in customers

Assists with sales duties for phone-in and walk-in customers and manages store displays.

Assist with the monitoring and performing of Drive Thru operations, where applicable.

Support the Store Manager in the management of staff and daily operations of the store.

If you are a self-motivated and collaborative individual who is passionate about making a positive impact on customers, we encourage you to apply for this exciting opportunity.

Hard-working winners - Confident, competitive, and results-oriented professionals who create a track record of success.

Dedicated achievers - People who thrive in a fast-paced environment and will stop at nothing to ensure a project is complete and meets regulations and expectations.

Effective communicators - People who can deliver information to team members and recommendations to customers clearly and accurately.

Collaborative partner - People who build and leverage cross-functional relationships to bring together ideas, information, and industry analyses to develop best practices.

High School Diploma or Equivalent (required).

One to two years of relevant experience/education in sales, customer service, or a related field (required).

FWT provides many opportunities to learn and grow through development opportunities such as training, certifications, mentorship, leadership programs, tuition reimbursement, one-on-one coaching and more! We offer competitive salaries, comprehensive benefits, and amenities such as:

Generous paid time off & holidays

401(k) with matching & service contributions

Health, dental, vision, life insurance

Short & long-term disability

Fertility & adoption support

Undergraduate & graduate tuition reimbursement

Professional development assistance

Health & wellness programs

Employee Discount Program

Franklin Electric is a global leader in water and energy systems, committed to continuous improvement and innovation to meet the diverse needs of our customers. Our founders in 1944 named the company after America’s pioneer electrical engineer, Benjamin Franklin, which lives on today in our culture to drive us to push boundaries and create meaningful change. We offer a comprehensive range of pumps, motors, drives, and controls for residential, commercial, agricultural, industrial, and municipal applications.

More than just a workplace, Franklin Electric is a vibrant and inclusive community of forward-thinkers, united by our mission to drive positive impact worldwide. Our culture fosters career growth and personal development, with a focus on promoting from within and nurturing talent. Our recent awards in “America's Most Responsible Companies”, “Most Trusted Companies” by Newsweek, “America’s Climate Leaders” and “Indiana’s Best Places to Work” attest, we're dedicated to upholding the highest standards of corporate responsibility.

At Franklin Electric, we believe that everyone deserves to be treated fairly and respectfully, and that our diversity of thought, culture and experience makes us a stronger company. Our commitment to social responsibility is evident in programs like the Franklin Women's Network and our philanthropic efforts through the Franklin Wells for the World Foundation. Through these endeavors, we've provided clean water to over 284,000 people in 12 countries, addressing the global water crisis head-on,

Locally in our communities, the Franklin Electric Charitable and Educational Foundation (FECEF) supports causes close to our hearts, such as United Way, Boys & Girls Club, and Big Brothers Big Sisters. Our dedication to excellence extends beyond our products and services, shaping a brighter future for both our employees and the communities we serve. Join us in driving meaningful change and making a difference with Franklin Electric.