System Administrator

Company Description

Franklin Corporation is a trusted name in the furniture industry, specializing in high-quality upholstered motion furniture. Known for manufacturing reclining sectionals, sofas, recliners, and lift chairs, Franklin Corporation prides itself on excellence in craftsmanship and innovative designs. With a commitment to delivering comfort and durability, the company serves customers seeking superior furniture solutions.

Role Description

This is a full-time System Administrator role based on-site in Houston, MS.

Duties

• Install and maintain servers (including PC-based servers), storage devices, endpoint devices (PCs, laptops, workstations), and associated hardware, encompassing physical setup, assembly, upgrades, and internal component replacement.
• Monitor the health of servers (including PC-based servers), storage devices, and endpoint devices (PCs, laptops, workstations), tracking performance metrics, storage utilization, and capacity trends for proactive planning and optimization.
• Develop and implement scripts (PowerShell, Bash, Python, etc.) to automate routine tasks, such as system monitoring and report generation, enhancing efficiency and reducing manual effort.
• Develop and maintain systems documentation (configuration guides, operational procedures, asset tracking, etc.).
• Provide technical support for escalated complex system issues, including in-depth diagnostics, root-cause analysis, and resolution to minimize downtime and ensure operational continuity.
• Perform other duties as required by the supervisor.

Qualifications

• Proficiency in System Administration, including configuration and maintenance of hardware and software
• Strong Troubleshooting and Technical Support skills with the ability to resolve complex issues efficiently
• Background in Information Technology, with knowledge of IT best practices and security standards
• Excellent problem-solving and analytical skills
• Ability to work independently and collaboratively as part of a team
• Bachelor's degree in Computer Science, Information Technology, or a related field (preferred)
• Relevant certifications such as CompTIA Network , Microsoft Certified: Azure Administrator, or similar are a plus