What are the responsibilities and job description for the EXPRESS ADVSR position at FRANK MOTORS INC?
Frank Motors Group been calling San Diego home for over 100 years, one of the oldest continuously operated family businesses in our area. It's a story of hard work, perseverance and caring for the community. We recognize top talent and believe in promoting from within & advancement across the entire group. Almost 10% of our employees have been with us for over 20 years!
We Offer:
- Flexible scheduling on small teams
- Commission bonuses
- Competitive Compensation Packages
- Mentorship and coaching
- Excellent Opportunities for Career Growth
- Ongoing training
- 401k
- Full insurance
RESPONSIBILITIES:
- Assist Service Advisors
- Interact with customers everyday by following up over the phone after a Service Appointment
- Listen to the customer, answer their questions, and direct customers appropriately as they request.
- Schedule service appointments
- Advise on recommended maintenance
- Confirm scheduled & missed appointments
- Interacting with external vendors on service department inventory needs
REQUIREMENTS:
- Must have strong a strong customer service background
- Must have strong good computer skills
- Must have excellent verbal and written communication skills
- Must be punctual and reliable
*Please no phone calls -- a representative from Frank Motors will reach out to you directly to discuss next steps.*