What are the responsibilities and job description for the Automotive Part Time Service Business Development Agent position at Frank Leta Automotive Group?
Description
Do you love working with new technologies and innovative products?
Frank Leta is seeking an energetic Part-Time Service Business Development Specialist to join our unique and fast-paced Business Development Team.
This is a great opportunity to start your career in retail automotive and familiarize yourself with the entire dealership experience. In this role, you will be the link between the vehicle owner and their vehicle. You will assist the customer with questions regarding their service plans and contracts, ensuring their service timelines stay accurate. We have an in-house training team dedicated to your success, offering online and in-store training programs.
At Frank Leta, we strive to make every customer a customer for life. We promise to continue delivering the same top-notch service and value that our community has come to expect from all our dealerships over the years.
What We Offer
Do you love working with new technologies and innovative products?
Frank Leta is seeking an energetic Part-Time Service Business Development Specialist to join our unique and fast-paced Business Development Team.
This is a great opportunity to start your career in retail automotive and familiarize yourself with the entire dealership experience. In this role, you will be the link between the vehicle owner and their vehicle. You will assist the customer with questions regarding their service plans and contracts, ensuring their service timelines stay accurate. We have an in-house training team dedicated to your success, offering online and in-store training programs.
At Frank Leta, we strive to make every customer a customer for life. We promise to continue delivering the same top-notch service and value that our community has come to expect from all our dealerships over the years.
What We Offer
- Work-Life Balance
- Positive & Professional Work environment
- Extensive training and growth opportunities
- Education reimbursement
- Scheduled hours: Evenings and Saturdays
- Answer customer calls and establish follow-up for service appointments
- Respond quickly to internet, phone, and email inquiries
- Provide customers with service information & direct them to the appropriate dealership resources
- Maintain accurate customer contact information
- Participate in team & process development sessions – keeping positive relationships with teammates, cross-functional teams, and dealership management
- Utilize CRM tracking system daily
- At least one previous role with strong customer service experience
- Able to work in a fast-paced environment
- Able to handle inbound and outbound calls
- Team player attitude
- Prompt and courteous
- Enthusiastic personality
- Must have strong computer skills
- Willing to submit to a pre-employment background check & drug screen