What are the responsibilities and job description for the Customer Service Representative position at Frandsen Corporation?
Frandsen Bank & Trust is a growing community-oriented company looking for a part-time Customer Service Representative (CSR) to work between our Clinton, MN and Milbank, SD locations. This position will need to be available to work in both locations, depending on need.
This position works in a team environment to provide direct customer support. A high level of professional communication, attention to detail, and technical skills are required to provide quality service. In the few minutes necessary to perform most transactions, a CSR must meet customer expectations of receiving friendly, accurate, and efficient service.
Job Duties
This position works in a team environment to provide direct customer support. A high level of professional communication, attention to detail, and technical skills are required to provide quality service. In the few minutes necessary to perform most transactions, a CSR must meet customer expectations of receiving friendly, accurate, and efficient service.
Job Duties
- Provide superior customer service by being professionally helpful, curious, and courageous
- Process customer transactions accurately and proficiently
- Maintain exceptional cash handling skills and accurate balancing
- Consistently make customer introductions to banking partners to grow relationships
- Diligently examine all transactions to prevent losses and deter fraudulent activity
- High school diploma or equivalent
- Cash handling experience preferred
- Strong verbal and written communication skills
- Attention to detail
- Proficiency in computers
Salary : $18 - $25