Assistant Store Manager

Our client, a distinguished high-end timepiece company, is seeking an Assistant Boutique Manager to join their team. The ideal candidate will have experience in the timepiece industry and a proven track record of selling to ultra-high-net-worth individuals. The company is renowned for its commitment to excellence and innovation, and its mission is to uphold a rich heritage while continuously introducing outstanding products that embody the philosophy of "state-of-the-art tradition." They are dedicated to fostering a diverse and inclusive workforce that reflects the richness of their clientele and communities, believing that creativity and knowledge thrive in such environments.

Title: Assistant Boutique Manager, Timepiece

Compensation: $70k-$75k Bonus & Commission

As an Assistant Store Manager, you will support the Store Manager in leading the boutique, driving sales performance, and ensuring an exceptional client experience. You’ll play a key role in motivating the team, overseeing daily operations, and fostering an environment that reflects the brand’s values of quality, craftsmanship, and customer care.

Key Responsibilities

• Partner with the Store Manager on business strategy and performance objectives, including sales monitoring, KPI tracking, outreach planning, and client activation initiatives.
• Oversee day-to-day store operations such as inventory management, visual merchandising, back-of-house organization, hospitality replenishment, vendor coordination, and reporting compliance.
• Coach, mentor, and develop the team to ensure ongoing professional growth and consistent achievement of performance goals.
• Collaborate with leadership to build and execute client relationship strategies and CRM action plans to enhance customer loyalty and retention.
• Actively participate in the sales floor experience — delivering personalized service, cultivating long-term client relationships, and contributing to store sales targets.

Qualifications

• Minimum of 5 years of experience in luxury retail or a comparable client-focused environment.
• Strong leadership, communication, and interpersonal skills.
• Demonstrated ability to analyze business performance and drive results.
• Entrepreneurial mindset with excellent problem-solving and organizational skills.
• Passion for delivering outstanding client experiences and fostering a collaborative team culture.
• Confident, professional, and polished demeanor.